Billing & Accounts Receivable Specialist

Company Description

Evergreen Sweeteners, Inc. is the premier sugar and sweetener supplier in the southeastern United States, operating since 1925 as a trusted family-owned business. With a commitment to maintaining high standards, the company fosters a responsive and dependable environment for customers and suppliers. Renowned for exceptional service and quality, Evergreen Sweeteners has become the preferred provider for countless satisfied customers. Our four generations of expertise have solidified our reputation as a leader in the industry.

About the Role

We’re seeking a Billing & Accounts Receivable Specialist to own high-volume invoicing, billing accuracy, and day-to-day AR operations within a lean accounting team. This role works closely with the CFO and plays an important part in supporting cash flow and improving overall billing processes.

The immediate priority is ensuring invoices and credit memos are processed accurately and on time in a fast-paced environment with customer-specific pricing, freight terms, and operational complexity.

This is an individual contributor role with strong long-term growth potential into broader credit and AR responsibilities.

The ideal candidate has a strong billing and accounting foundation, enjoys working in a detail-oriented operational environment, and is comfortable managing high invoice volume with accuracy and consistency.

What You’ll Do

• Prepare, review, and issue accurate customer invoices and credit memos based on shipments, contracts, pricing, and freight terms
• Manage high-volume billing activity while maintaining strong accuracy and attention to detail
• Investigate and resolve billing discrepancies related to pricing, quantities, freight, returns, deductions, or customer-specific requirements
• Support accounts receivable activities, including monitoring aging and assisting with collections follow-up as needed
• Maintain accurate customer data, pricing, terms, tax documentation, and billing rules within the ERP/accounting system
• Reconcile billing and AR activity to the general ledger and assist with month-end close
• Prepare AR and billing-related reporting for leadership
• Partner with Sales, Customer Service, and Operations to resolve issues and improve billing efficiency
• Identify practical process improvements to reduce errors, improve accuracy, and accelerate billing turnaround times
• Serve as a primary point of contact for customer billing questions

Growth Opportunity

Over time, this role may expand into:

• Credit reviews and approvals
• Credit limit management
• Collections process improvements
• Broader order-to-cash responsibilities

What We’re Looking For

• Bachelor’s degree in Accounting, Finance, or related field preferred
• 3 years of hands-on billing, AR, or invoice processing experience in a high-volume environment
• Strong accounting foundation with understanding of billing, receivables, and general ledger impact
• Experience processing large volumes of invoices with customer-specific pricing, freight terms, deductions, or complex billing requirements
• Experience working within ERP/accounting systems such as SAP, NetSuite, or similar platforms
• Intermediate Excel skills including reconciliations, lookups, and reporting
• Manufacturing, distribution, food, or commodities industry experience is a plus
• Strong organizational skills, follow-through, and attention to detail
• Comfortable working in a smaller, collaborative accounting team environment
• Professional communicator who can work cross-functionally and resolve issues effectively

What Success Looks Like

• Invoices and credit memos are accurate and processed on time
• Billing discrepancies are resolved quickly and do not repeatedly occur
• AR aging is actively monitored and supported appropriately
• Internal teams trust the billing process and data accuracy
• Billing operations become more efficient, consistent, and scalable
• The role grows into additional credit and AR ownership over time