What are the responsibilities and job description for the Express Service Advisor position at Evergreen Subaru?
Do you like staying busy and working in a high paced environment? Do you enjoy face-to-face interactions with people? We'd love to meet you! Evergreen Subaru is now seeking a knowledgeable, self-motivated professional to join our growing service department.
The Express Service Advisor at Evergreen Subaru works in our busy Express Service Department to check in our walk-in customers for maintenance services such as oil changes, tire rotations, State inspections, etc. This person is responsible for writing repair orders and recommending services identified by our Express Service Technicians, but ultimately they are responsible for providing exceptional customer service to our walk-in customers from check in to check out.
The Express Service Advisor works closely with the Service Manager and other Service Advisors to enhance customer satisfaction, long-term customer loyalty, and referrals. Prior experience is welcome but not required, as well as a demonstrated ability to translate automotive repair into understandable terms. We have a philosophy of honest and open communications - both with customers and staff. Simply put, we seek to deliver a truly exceptional automotive purchase and ownership experience.
Requirements
1) A valid, clean driver's license is required
2) Ability to use a computer is required
3) Saturday and Sunday availability is expected
4) Previous (in person) customer service experience is preferred
This full-time position comes with full benefits including insurance, paid time off, birthdays off, and a 401(k) plan.
Evergreen Subaru is an innovative, customer-service driven automotive retailer in Auburn, Maine. We provide a supportive and friendly atmosphere. We are an equal opportunity employer, and we encourage women and people from different backgrounds to apply. We are looking to hire inwardly motivated, driven individuals to help us grow our business and share in our cherished culture of community, integrity, customer satisfaction, and quality.