What are the responsibilities and job description for the Property Manager position at Evergreen Property Management?
Join Our Team as Property Manager
Are you a strong communicator, natural problem-solver, and relationship builder who thrives in a fast-paced environment? Do you enjoy balancing operations, people, and property performance while delivering exceptional service to both owners and residents? If you take pride in keeping things running smoothly and building trust through clear, proactive communication — we want you to join Evergreen Property Management as a Property Manager.
About Us
At Evergreen Property Management, we manage around 500 single-family homes in East Portland, Gresham, Sandy, Troutdale, Fairview, Happy Valley, and Damascus areas. Evergreen specializes in providing comprehensive real estate management services to both owners and residents. Evergreen staff has years of experience protecting and growing investment property portfolios, winning resident loyalty, and providing quality homes for our communities.
Our mission is to transform the property management industry through commitment to positive change and innovation that redefines the quality and consistency of service that clients can expect from a management company. We strive to inspire trust through demonstrated dedication to honesty, integrity, and transparency, treating all people fairly, with respect and courteous compassion in every situation. Evergreen Property Management grows with, gives back to, and acts as leaders in the communities we serve.
Core Values
- Integrity
- Clarity
- Excellence
- Innovation
- Loyalty
- Respect
Why This Role is for You
Evergreen Property Management places a high value on responsive service, strong communication, and consistent execution. As a Property Manager, you will oversee a portfolio of homes, ensuring smooth day-to-day operations while building trust with property owners and residents.
This role goes beyond task management — you will be the go-to person for owners, ensuring their properties are well-maintained, issues are handled promptly, and expectations are consistently met. If you enjoy taking ownership, solving problems, and creating positive experiences, this role offers the opportunity to make a meaningful impact.
You’ll Love This Job If
- You’re a Team Player: You collaborate well with teammates and support staff while maintaining strong relationships with owners and residents.
- Communication is Your Strength: You are clear, responsive, and professional in all interactions.
- You’re Organized & Accountable: You manage multiple priorities while staying on top of details and timelines.
- You Value Relationships: You enjoy building trust and delivering consistent, reliable service.
- Problem-Solving Drives You: You take initiative, find solutions, and follow through.
- The Office is Your Happy Place: You enjoy being on-site and working closely with your team.
- You Stay Grounded Under Pressure: You handle escalations professionally and confidently.
What You’ll Do
- Owner & Resident Communication: Serve as the primary point of contact for owners and residents, ensuring timely responses and clear communication.
- Property Operations: Oversee day-to-day management of assigned properties, ensuring they are well-maintained and operating smoothly.
- Maintenance Coordination: Manage maintenance requests, vendor coordination, and project follow-up to ensure timely and cost-effective resolution.
- Leasing Support: Collaborate with leasing to ensure properties are competitively marketed and vacancies are minimized.
- Escalation Management: Handle escalated owner and resident issues with professionalism and urgency.
- Financial Oversight: Monitor owner reserves, approve invoices, and support rent increases and collections processes.
- Compliance & Processes: Ensure adherence to landlord-tenant laws, company policies, and operational procedures.
- Team Coordination: Provide direction to support staff and collaborate across departments to ensure seamless operations.
(Aligned with responsibilities outlined in the Property Manager role)
What We’re Looking For
- An experienced Property Manager or similar professional with strong operational and communication skills.
- A team player who takes ownership of their portfolio and responsibilities.
- Excellent customer service and relationship management skills.
- Strong organizational and time management abilities.
- A proactive problem-solver who thrives in a dynamic environment.
What Success Looks Like
- High levels of owner and resident satisfaction.
- Timely communication and issue resolution.
- Well-maintained properties and efficient operations.
- Strong team collaboration and consistent execution of processes.
- Meeting or exceeding company KPIs.
Role Requirements
- Proven experience in property management, leasing, or a similar role.
- Valid real estate license (preferred).
- Strong leadership, communication, and problem-solving skills.
- Familiarity with Oregon landlord-tenant laws and market conditions.
- Proficiency with Google Workspace and property management software (AppFolio preferred).
- Ability to manage multiple priorities in a fast-paced environment.
- Ability to work Monday–Friday in Troutdale, OR office.
Physical Demands
- Ability to remain seated or standing at a desk and work on a computer for extended periods.
- Comfortable with repetitive motions such as typing and using a mouse or trackpad.
- Good vision for reading and working on computer screens (with or without corrective lenses).
- Ability to occasionally lift or carry light objects (e.g., laptops, office supplies, or small packages) up to 20 pounds.
- Occasional moving as needed to retrieve supplies or attend meetings.
- Awareness of maintaining ergonomic posture and workspace setup to prevent strain.
Tools & Support Provided
- Mac Laptop
- Open Office Design with Work Cubicles
- Collaborative team environment with dedicated support staff
- Systems: Appfolio, Google Workspace, ShowMojo, Monday.com
Benefits
Evergreen Property Management is dedicated to maintaining a positive, motivated work environment. We pride ourselves on our mission and core values as well as providing tangible benefits to our employees and clients. Our benefits include:
- Paid Time Off: 10 days personal time, 15 company holidays, and 5 sick days
- Employer-subsidized group health plan, including vision and voluntary dental insurance options
- 401(k) with 4% employer match
- Professional Development Assistance
- Employee Assistance Program (EAP)
- Employee discount on the management of investment properties
Ready to Lead the Way?
If you’re ready to bring your communication skills, organization, and problem-solving abilities to a role where you can make a real impact, we’d love to hear from you. Apply today!