What are the responsibilities and job description for the Family-Based Provider Liaison position at Evergreen Life Services?
Benefits:
- 401(k)
- 401(k) matching
- Company parties
- Flexible schedule
Title: Family-Based Provider Liaison
Reports To: Executive Director
Classification: Part-Time
FLSA Status: Non-Exempt
JOB SUMMARY
The Family-Based Provider Liaison is responsible for recruiting and training new family-based providers for adults and children. Host and attend events and create marketing material to recruit new families. Be certified to train family-based providers in all areas and to complete all required paperwork.
ESSENTIAL JOB FUNCTIONS
● Supervise staff and schedule them for their assigned training and paperwork.
● Relay any concerns or problems with Family Base Providers to the Executive Director.
● Function as a liaison for family-based providers, DCS, and the Program Coordinator.
● Interview prospective individuals served and families.
● Coordinate and schedule appointments, meetings, and related activities.
● Attend all required meetings (staff, COS, PCSP, and training).
● Serve as a support for the individual served, their family, and the Evergreen staff who provide services.
● Ensure that all policies, procedures, regulations, and guidelines are followed.
● Complete home study in compliance with timelines.
● Work flexible hours as requested by the Program Coordinator or Executive Director.
● Evaluate Family-based Providers as needed.
● Participate actively in contracting with family-based providers.
● Conduct unannounced visits to facility sites as directed by the Program Coordinator or the Executive Director.
CORE COMPETENCIES
● Acting Strategically: Identifies key issues and relationships relevant to achieving goals, and commits to a course of action to accomplish goals based on known and unknown variables. Develops priorities with the right balance of short and long-term considerations.
● Championing Customer Needs: provides timely and professional service to both internal and external customers, is responsive to customer needs and requests, is always courteous to the customer, and considers them when making decisions.
● Communicating Effectively: Share information. Listens and involves others. Conveys ideas in a manner that engages others and helps them understand and retain the message.
● Delivering High-Quality Work: Makes sure responsibilities central to the role meet all requirements and expectations. Finishes tasks promptly and critically reviews work for accuracy and quality. Consider the impact of work on others.
● Prioritizing and Organizing Work: Allocates time and attention based on what is most important to achieve key goals and objectives. Effectively organizes and balances tasks and priorities to keep multiple projects on track.
QUALIFICATIONS/EXPERIENCE/JOB KNOWLEDGE
● Preferred experience in serving individuals with disabilities or four (4) years full-time equivalent experience in a supervisory position, preferably in the field of mental health or a related field.
● Preferred four (4) year degree in human services, social work, or related field.
● Experience in supervising staff and following licensing and regulatory guidelines.
● Needs a clear understanding of administrative procedures and personnel management.
● Needs an understanding of Medicaid guidelines as they relate to programming.
● Working knowledge of Google Workspace and the ability to learn other software programs as required for this position.
PHYSICAL REQUIREMENTS
● Constantly moves about to coordinate work.
● Regularly works in a fast-paced environment with multiple task deadlines.
● Regularly moves and positions objects weighing up to 50 pounds.
● Occasionally exposed to viruses and infectious conditions.
● Constantly alert and observant during working hours.
Reasonable accommodations may be made to enable individuals with disabilities or medical conditions to perform the essential functions.
SUPERVISORY RESPONSIBILITIES
● Will supervise assigned staff/families.
SPECIAL REQUIREMENTS
● Must have understanding, patience, and tact in dealing with individuals served and their families.
● Must be creative in problem-solving and planning.
● Must have the ability to maintain good working relationships with staff, professionals, and persons from other agencies.
SKILLS AND ABILITIES
● Working knowledge of Google Workspace.
● Aptitude to learn other software programs as required for this position
EMPLOYMENT VARIABLES
● Must have a good driving record that meets the minimum requirements for Evergreen and reliable transportation.
● Must pass drug screen and criminal background check.
● May be asked to work some evenings when required.
● Extensive travel in your company or personal vehicle (mileage role will apply).
WORKING ENVIRONMENT
● May be required to work in a variety of settings and environments, both indoors and outdoors.
Reports To: Executive Director
Classification: Part-Time
FLSA Status: Non-Exempt
JOB SUMMARY
The Family-Based Provider Liaison is responsible for recruiting and training new family-based providers for adults and children. Host and attend events and create marketing material to recruit new families. Be certified to train family-based providers in all areas and to complete all required paperwork.
ESSENTIAL JOB FUNCTIONS
● Supervise staff and schedule them for their assigned training and paperwork.
● Relay any concerns or problems with Family Base Providers to the Executive Director.
● Function as a liaison for family-based providers, DCS, and the Program Coordinator.
● Interview prospective individuals served and families.
● Coordinate and schedule appointments, meetings, and related activities.
● Attend all required meetings (staff, COS, PCSP, and training).
● Serve as a support for the individual served, their family, and the Evergreen staff who provide services.
● Ensure that all policies, procedures, regulations, and guidelines are followed.
● Complete home study in compliance with timelines.
● Work flexible hours as requested by the Program Coordinator or Executive Director.
● Evaluate Family-based Providers as needed.
● Participate actively in contracting with family-based providers.
● Conduct unannounced visits to facility sites as directed by the Program Coordinator or the Executive Director.
CORE COMPETENCIES
● Acting Strategically: Identifies key issues and relationships relevant to achieving goals, and commits to a course of action to accomplish goals based on known and unknown variables. Develops priorities with the right balance of short and long-term considerations.
● Championing Customer Needs: provides timely and professional service to both internal and external customers, is responsive to customer needs and requests, is always courteous to the customer, and considers them when making decisions.
● Communicating Effectively: Share information. Listens and involves others. Conveys ideas in a manner that engages others and helps them understand and retain the message.
● Delivering High-Quality Work: Makes sure responsibilities central to the role meet all requirements and expectations. Finishes tasks promptly and critically reviews work for accuracy and quality. Consider the impact of work on others.
● Prioritizing and Organizing Work: Allocates time and attention based on what is most important to achieve key goals and objectives. Effectively organizes and balances tasks and priorities to keep multiple projects on track.
QUALIFICATIONS/EXPERIENCE/JOB KNOWLEDGE
● Preferred experience in serving individuals with disabilities or four (4) years full-time equivalent experience in a supervisory position, preferably in the field of mental health or a related field.
● Preferred four (4) year degree in human services, social work, or related field.
● Experience in supervising staff and following licensing and regulatory guidelines.
● Needs a clear understanding of administrative procedures and personnel management.
● Needs an understanding of Medicaid guidelines as they relate to programming.
● Working knowledge of Google Workspace and the ability to learn other software programs as required for this position.
PHYSICAL REQUIREMENTS
● Constantly moves about to coordinate work.
● Regularly works in a fast-paced environment with multiple task deadlines.
● Regularly moves and positions objects weighing up to 50 pounds.
● Occasionally exposed to viruses and infectious conditions.
● Constantly alert and observant during working hours.
Reasonable accommodations may be made to enable individuals with disabilities or medical conditions to perform the essential functions.
SUPERVISORY RESPONSIBILITIES
● Will supervise assigned staff/families.
SPECIAL REQUIREMENTS
● Must have understanding, patience, and tact in dealing with individuals served and their families.
● Must be creative in problem-solving and planning.
● Must have the ability to maintain good working relationships with staff, professionals, and persons from other agencies.
SKILLS AND ABILITIES
● Working knowledge of Google Workspace.
● Aptitude to learn other software programs as required for this position
EMPLOYMENT VARIABLES
● Must have a good driving record that meets the minimum requirements for Evergreen and reliable transportation.
● Must pass drug screen and criminal background check.
● May be asked to work some evenings when required.
● Extensive travel in your company or personal vehicle (mileage role will apply).
WORKING ENVIRONMENT
● May be required to work in a variety of settings and environments, both indoors and outdoors.