Assistant Park Manager

We are a 55 Co-op membership RV park looking for an individual to perform tasks involved in running a small office that also has a small volunteer staff.

The Assistant Park Manager will assist with the following duties which include, but are not limited to general office tasks, accounting and other financial responsibilities. The Assistant Park Manager reports to and takes direction from the Park Manager and the Board of Directors. Proficiency with QuickBooks, Excel, Gmail and Word is a requirement. A working interview using these programs will be required.

The job also involves interacting with both resident members (leaseholders) and traveling members of the Escapees RV Club/Harvest Hosts. We are looking for a self-motivated person who is patient, has excellent customer service skills, who can remain calm in a challenging situation and who can see what needs to be done without constant supervision.

This is a full-time, salaried, permanent position of 40 hours (8a-5p) per week during peak season (May - September) and 30 hours (9a-4p) per week during the slow season (October - April). Weekends are part of the work week (Thursday-Monday) for this position. During the 90-day training period, all hours will be Monday-Friday.

Yearly wage is $54,000 to $58,000 DOE plus reimbursement of $1000/month for medical insurance. Beginning wage will be increased after the successful completion of the 90-day training period. Other benefits are also provided.

The job description is as follows:

General office duties:

• Answer the phone, take messages, receive faxes and make copies.
• Maintain the postage machine.
• Order all supplies and keep an accurate inventory.
• Maintain files of all records.
• Maintain and dispense petty cash.
• Give out purchase orders and keep a record of each.
• Update and keep on file all forms and basic letters used.
• Keep an updated list of all office equipment and keep in good working order.
• Keep the office clean and in good working order.
• Keep all keys left in the office secure (leaseholder and park) and recorded.
• Print and distribute the Coho Tales as it is provided by the Coho Tales editor. Provide Park information as requested.
• Maintain the waiting list and perform the tasks relating to the list.
• Prepare all forms and facilitate lot transfers and new memberships.
• Prepare files for the internal Audit Committee.
• Print and compile an adequate number of sets of Governing Documents to be passed out to new leaseholders when they enter the park.
• Submit budget requests as requested.

Accounting duties:

• Using QuickBooks, receive money, prepare deposits, write checks, and reconcile bank accounts.
• Maintain and update files on all bank accounts and professional services.
• Send out notices and collect annual fees and assessments.
• Send out invoices, collect and record payments.
• Prepare and distribute reports to/for committees.
• Prepare all end of year reports.
• Send electronic records and reports to the accountant.
• Prepare and submit quarterly reports to both State & Federal agencies for the corporation.
• Prepare and submit a monthly 941 report and sales tax for the Corporation.
• Working with the Treasurer, ensure bank account balance does not go over the FDIC insured level.

Duties involving leaseholders:

• Keep a current roster of leaseholders who are in/out of the park, their mailing addresses and phone numbers. Keep both computers updated on changes.
• Print and keep updated phone listings, and email addresses.
• Keep equity sheets updated with improvements on individual lots.
• Enter all electric meter readings for invoices.
• Sort, distribute, hold or forward mail.
• Maintain a record of all leaseholder lots that are placed in the rental pool.
• Maintain a log of fourteen day notice calls of leaseholder’s return to the Park.
• Keep records on reservations made for leaseholder’s guests and have lots available.
• Keep updates of governing documents and binders on hand for new leaseholders.
• Maintain “Hold Harmless” forms for the storage areas.

Duties involving renters/guests:

• Prepare and give to renters a packet containing guest rules, activity list, laundry guidelines, dog rules and other information that is required or requested. Explain those things that may need more elaboration.
• Assign lots and collect fees .
• Direct guests to the proper location.
• Make sure all renters have a 4 inch threaded sewer fitting. If not, have the item for sale for their convenience.
• Give extensions on rentals according to the guest rental policy.
• Make reservations and maintain reservation records.
• Answer all inquiries regarding Escapees, our Evergreen Coho Park and membership in the park.
• Fill out the white boards outside of the office on Friday’s when applicable for those who have weekend reservations or are arriving for a 30-day site. Make sure the phone number for the person on duty is correct.

Other duties as assigned by the Board of Directors.

Questions to consider:

• What are your expectations of this job? Do you expect it to be long-term?
• This job sometimes requires dealing with people with unrealistic expectations. How would you handle that?
• This job requires that a person be self-directed as no one will be telling you what to do each day. Are you able to prioritize tasks?
• Can you be flexible if you are interrupted and have to come back to a task?

Pay: $54,000.00 - $58,000.00 per year

Work Location: In person

Salary : $54,000 - $58,000