What are the responsibilities and job description for the Client Coordinator (Front Desk) position at Everglow Miami?
Everglow Miami is a full service aesthetic facility specializing in GLP-1 medical weight loss, skin health, and aesthetic medicine. We pair advanced medical treatments with a luxury patient experience, where every detail of a client's visit is intentional.
We're hiring a Client Coordinator to be the face of our front desk — the first and last point of contact for every patient. If you're warm, highly organized, and energized by a fast-paced environment, we'd love to meet you.
What you'll do
- Answer incoming calls, texts, and emails, and book clients for appointments
- Greet clients on arrival and deliver a polished, welcoming first impression
- Manage the checkout process, payments, and rebooking
- Confirm daily appointments and coordinate with medical staff to keep patient flow smooth
- Assist with intake paperwork and membership tracking
- Support outbound call campaigns during promotions and high-demand weeks
- Keep the front area presentation-ready and help with light marketing tasks (testimonials, appointment boards)
What we're looking for
- Front desk, receptionist, or customer service experience (medical or spa setting preferred)
- Excellent communication and organization skills — you thrive juggling phones, walk-ins, and admin at once
- Comfortable with scheduling software (Boulevard, GoHighLevel, or similar a plus)
- Calm, detail-oriented, and reliable under pressure
- Available Saturdays plus one to two weekdays as needed
- Genuine interest in wellness, skincare, or aesthetics
- Haitian Creole and/or Spanish strongly preferred
Details
- Part-time, 30-40 hours/week
- Saturdays required; weekday hours flexible based on patient volume
- $16–$18/hour depending on experience
- In-person, Miami
Salary : $16 - $18