Dental Receptionist

Job Summary

We are seeking a dedicated and professional Dental Receptionist to serve as the first point of contact for our dental practice. The ideal candidate will possess excellent communication skills, a strong understanding of dental office operations, and a commitment to providing outstanding patient service. As a Dental Receptionist, you will manage patient interactions, coordinate appointments, handle administrative tasks, and ensure smooth clinic workflow while maintaining confidentiality and compliance with healthcare regulations.

Responsibilities

• Greet patients warmly and professionally, ensuring a welcoming environment at the front desk.
• Schedule appointments efficiently using dental practice management software such as Eaglesoft or Dentrix.
• Verify patient insurance coverage and perform insurance eligibility verification using systems like Epic, Meditech, or Athenahealth.
• Collect payments, process billing, and manage medical collections in accordance with HIPAA and healthcare compliance standards.
• Maintain accurate and organized patient records within Electronic Health Records (EHR) systems and ensure proper documentation review.
• Answer multi-line phone systems with courteous phone etiquette and handle patient inquiries promptly.
• Assist with administrative support tasks including filing, data entry, and managing electronic health records (EHR) management.
• Coordinate with clinical staff to facilitate smooth patient flow and support clinic operations effectively.
• Ensure compliance with clinical confidentiality policies and health information management protocols.

Requirements

• Prior experience in dental office settings or medical administrative support is highly preferred.
• Proficiency in dental terminology, medical coding (CPT, ICD-9, ICD-10), and insurance verification processes.
• Strong computer skills with familiarity in EMR/EHR systems such as Eaglesoft, Dentrix, or similar platforms like Meditech or Epic.
• Knowledge of health insurance policies including Medicare and Medicaid billing procedures.
• Excellent customer service skills with the ability to communicate effectively via phone and in person.
• Bilingual abilities are a plus to serve diverse patient populations effectively.
• Demonstrated clerical experience including filing, typing (10 key typing), and office management tasks.
• Ability to handle sensitive information discreetly while adhering to HIPAA regulations.
• Strong organizational skills with attention to detail in documentation review and medical records management.

Join our team as a Dental Receptionist to deliver exceptional patient care while supporting the efficient operation of our dental practice through professionalism, technical expertise, and compassionate service!

Pay: $18.00 - $30.00 per hour

Benefits:

• Dental insurance
• Paid time off

Work Location: In person

Salary : $18 - $30