What are the responsibilities and job description for the Residential Sales & Customer Experience Specialist position at Everfast Fiber?
Overview
Everfast Fiber Network LLC, a local fiber internet provider, is seeking a dynamic Residential Sales & Customer Experience Specialist to grow our customer base and deliver outstanding service to the community. If you’re a persuasive communicator who thrives on closing deals and building lasting relationships, this is your opportunity to join a company that’s deeply invested in the neighborhoods we serve.
- Promote and sell EverFast fiber internet, TV, and home phone services to residential customers
- Engage with prospects through community events, digital outreach, and local partnerships
- Build strong relationships with property managers, HOAs, and MDU apartment communities
- Meet and exceed monthly sales goals and customer satisfaction targets
- Upsell and cross-sell services to existing customers
- Provide responsive, professional customer support and resolve service inquiries
- Accurately complete CRM entries and sales documentation
- Availability for some evenings and weekends to attend community and property events
Required Skills & Experience:
- High school diploma or equivalent
- 1 year experience in sales, and customer service, or telecom sales
- Strong cold-calling, negotiation, and closing skills
- Reliable personal vehicle and valid driver’s license
- Comfortable attending events and engaging with the public
- Must pass a background check and drug screening
- Experience in fiber optic, cable, or internet service provider (ISP) sales
- Bilingual a plus
- Competitive 1099 Contractor Wage
- Monthly commissions
- Referral incentives
Pay: $19.25 - $24.05 per hour
Expected hours: No less than 35.0 per week
Experience:
- Sales: 1 year (Required)
Work Location: In person
Salary : $19 - $24