What are the responsibilities and job description for the Retail Customer Service Associate position at Everett Jewelry?
About Us
Everett Jewelry is Louisiana’s friendly neighborhood diamond store. We offer the most desirable jewelry brands and one of the largest selections in the region — without the high-pressure sales tactics. Our goal is simple: every customer leaves with a smile.
We’re looking for a warm, organized, and dependable Retail Customer Service Associate to join our team. This role is perfect for someone who enjoys helping people, staying organized, and being a key part of a smooth, welcoming in-store experience.
What You’ll Do
- Greet every customer with a friendly, welcoming attitude
- Assist customers with repairs, cleanings, and jewelry pick-ups
- Handle transactions at the register (cash, card, financing payments)
- Answer questions and provide helpful, accurate information
- Manage repair intake and ensure details are properly documented
- Keep the showroom clean, organized, and inviting
- Assist with inventory, tagging, and receiving merchandise
- Support the sales team to ensure a seamless customer experience
- Stay up to date on store processes, promotions, and procedures
What We’re Looking For
- Friendly, engaging, and professional personality
- Strong attention to detail and organizational skills
- Excellent communication and customer service abilities
- Dependable, punctual, and trustworthy
- Positive attitude and team-oriented mindset
- Comfortable multitasking in a fast-paced retail environment
- Ability to stay on your feet and assist throughout the day
- Retail or customer service experience is a plus, but not required
- Basic computer skills a must.
- Must want to learn and improve.
- If you enjoy helping people, staying organized, and being part of a team that creates meaningful experiences for customers, you’ll thrive in this role.
Pay: $16.00 - $18.00 per hour
Benefits:
- Employee discount
- Health insurance
- Paid time off
Education:
- High school or equivalent (Preferred)
Ability to Commute:
- Shreveport, LA 71105 (Preferred)
Work Location: In person
Salary : $16 - $18