What are the responsibilities and job description for the SR IT Business Analyst position at Everest Technologies?
• Ensure KOALA application functionality, requirements, and industry standards are accurately defined and implemented.
• Serve as the primary subject matter expert for KOALA program operations.
• Coordinate KOALA maintenance and support activities, representing agency interests.
• Develop detailed business requirements and system documentation.
• Assist CCS with creating KOALA user training materials, including screenshots and guidance.
• Proficiency with Microsoft Office, Balsamiq, Azure DevOps, and SQL scripting.