Training and Development Specialist

Position title

Training and Development Specialist

Description

We have opening for FULL-TIME Training and Development Specialist in our

Upper Darby, Pennsylvania office.

Duties Include

• Design and Delivery of Comprehensive Training Programs
• Design, develop, and implement targeted training programs for both clinical and
  
  

non-clinical staff across multiple service lines, including urgent care, adult day care,

homecare, non-emergency medical transportation, and nursing home operations.

• Conduct in-depth job analyses for various roles (e.g., Service Coordinators,
  
  

Insurance Coordinators, Customer Service Representatives) to create role-specific

learning paths.

• Apply instructional design principles and leverage educational technologies such as multimedia tools, training manuals, workflow diagrams, and job aids to enhance
  
  

learning outcomes and operational performance.

• Training Infrastructure Development and Continuous Improvement
• Build and continuously refine the organization’s training infrastructure to support
  
  

rapid growth and evolving operational requirements.

• Implement scalable training delivery models through learning management systems
  
  

(LMS) and data-driven tools that ensure efficiency, consistency, and accessibility.

• Regularly assess training programs and processes for effectiveness, using feedback, performance data, and evaluation metrics to revise and enhance learning
  
  

experiences.

• Training Needs Assessment and Program Execution
• Conduct comprehensive training needs assessments in collaboration with
  
  

department leaders and HR to align programs with organizational goals and

compliance requirements.

• Deliver engaging in-person and virtual training sessions, including onboarding
  
  

programs, compliance training, skill enhancement, and cultural integration

workshops.

• Use both formative and summative evaluation techniques to measure training
  
  

effectiveness and identify areas for ongoing improvement.

• Compliance and Quality Assurance
• Ensure all training programs meet federal, state, and local healthcare regulatory
  
  

standards, as well as internal policies and quality benchmarks.

• Partner with operational and clinical leadership to maintain training content that
  
  

supports organizational integrity, risk mitigation, and accreditation readiness.

• Develop compliance-specific training modules and monitor staff completion rates
  
  

and comprehension to ensure regulatory alignment.

• Cross-Functional Collaboration and Organizational Development
• Collaborate with HR and department managers to support workforce development
  
  

initiatives such as career path planning, succession planning, and organizational

structure optimization.

• Facilitate company-wide learning initiatives including OKR implementation
  
  

training, professional soft-skills workshops, and peer learning activities to

strengthen team capabilities and promote a growth-oriented culture.

• Promote interdepartmental communication through training and coaching to
  
  

enhance collaboration, streamline workflows, and support strategic decision

making.

Special Requirements

Position requires

Master’s degree in Human Resource /Organizational

Development/Education/Instructional Design or a related field plus at least one year of work experience as an Education/Training Specialist or related.

Please mail resume and salary request to

EVEREST EB5 CAPITAL LLC

6787 Market St.

Upper Darby, PA, 19082