What are the responsibilities and job description for the Part-Time Confirmation Coordinator position at Everdry Waterproofing of Pittsburgh?
The Role In a Nutshell
We are looking for a friendly, organized, and reliable individual to join our team as a Part-Time Confirmation Coordinator! In this entry-level office role, you will be a key part of our customer engagement team—handling routine phone calls, supporting our lead management process, and keeping our database organized.
The Schedule
20 to 25 hours per week.
Required: Saturdays from 9:00 AM to 2:00 PM.
Flexible weekday hours (Monday - Friday). Bonus if you are available weekday afternoons into the early evening!
How To Apply
We'd love to hear from you! If interested, you can apply and text us at 724-996-6789.
Extra Details (For those who want to know more!)
What You Will Do
Connect with Customers: Make outbound calls and send text messages to confirm scheduled appointments and follow up on inquiries.
Process Leads: Answer incoming calls and respond to web leads to collect basic information and help secure appointments.
Data Entry: Use our CRM software to accurately log calls, enter new customer profiles, and update lead statuses.
Team Support: Assist the Confirmation Manager with daily administrative tasks, basic reporting, and paperwork.
Fill In: Provide basic backup coverage for the Receptionist (greeting guests, routing general calls) as needed.
What We’re Looking For
High School Diploma or GED required.
Excellent verbal and written communication skills with a polite, friendly phone demeanor.
Basic computer proficiency, comfort with standard office applications, and a willingness to learn our CRM software.
Strong organizational skills and attention to detail.
Previous experience in customer service, retail, or a general office environment is a plus, but this is an entry-level role and we are happy to train the right person!
Physical Requirements
This is an indoor office position that requires frequent sitting, typing, and speaking on the phone. Minimal lifting (under 15 lbs) of office supplies may be occasionally required.
We are looking for a friendly, organized, and reliable individual to join our team as a Part-Time Confirmation Coordinator! In this entry-level office role, you will be a key part of our customer engagement team—handling routine phone calls, supporting our lead management process, and keeping our database organized.
The Schedule
20 to 25 hours per week.
Required: Saturdays from 9:00 AM to 2:00 PM.
Flexible weekday hours (Monday - Friday). Bonus if you are available weekday afternoons into the early evening!
How To Apply
We'd love to hear from you! If interested, you can apply and text us at 724-996-6789.
Extra Details (For those who want to know more!)
What You Will Do
Connect with Customers: Make outbound calls and send text messages to confirm scheduled appointments and follow up on inquiries.
Process Leads: Answer incoming calls and respond to web leads to collect basic information and help secure appointments.
Data Entry: Use our CRM software to accurately log calls, enter new customer profiles, and update lead statuses.
Team Support: Assist the Confirmation Manager with daily administrative tasks, basic reporting, and paperwork.
Fill In: Provide basic backup coverage for the Receptionist (greeting guests, routing general calls) as needed.
What We’re Looking For
High School Diploma or GED required.
Excellent verbal and written communication skills with a polite, friendly phone demeanor.
Basic computer proficiency, comfort with standard office applications, and a willingness to learn our CRM software.
Strong organizational skills and attention to detail.
Previous experience in customer service, retail, or a general office environment is a plus, but this is an entry-level role and we are happy to train the right person!
Physical Requirements
This is an indoor office position that requires frequent sitting, typing, and speaking on the phone. Minimal lifting (under 15 lbs) of office supplies may be occasionally required.