Ever'man Customer Service

Responsibilities

· Greet customers with a smile, being sure to make eye contact.

· Take initiative to help customers with product questions.

· Call for back-up as needed so that customers wait as little as possible to be checked out.

· Bag customer purchases as needed and ask customers if they need assistance. For those needing assistance, carry out groceries or call for staff or member-worker help, if available.

· Become familiar with co-op policies in order to answer customer questions. Refer unresolved questions or problems to Info Desk or Manager on Duty or other appropriate staff.

· Explain membership program. Receive membership applications and equity payments when information desk is not staffed.

· Answer and route phone calls, take and route messages as needed.

Department Maintenance

· Keep shelves, coolers, bins and back stock in clean, orderly condition. Dust and clean shelves and products when stocking.

· Remove trash promptly, sweep and mop floor.

· Keep department equipment in assigned area and in working order.

Job Qualifications

· Experience serving the public.

General Qualifications

· Demonstrated ability to handle multiple demands

· Organized, attention to detail.

· Familiarity with natural and organic foods

· Self-motivated, organized, responsible, flexible

· Regular, predictable attendance with ability to work a flexible schedule to meet the needs of the business.

· Ability to project friendly, outgoing personality

· Written and spoken English proficiency

· Ability to lift up to 50 lbs. as needed

Pay: $15.00 - $16.00 per hour

Benefits:

• Flexible schedule
• Paid time off

Work Location: In person

Salary : $15 - $16