Vice President of Operations

Benefits:

• 401(k) matching
• Bonus based on performance
• Company parties
• Dental insurance
• Employee discounts
• Health insurance
• Paid time off
• Vision insurance
• Wellness resources

The Vice President of Operations is a key executive leader responsible for overseeing the day-to-day operations, administration, and financial performance of all brands under JBK Group. Reporting directly to the President/CEO, the VP of Operations ensures operational excellence across transportation, warehouse, and production teams, with a strong focus on data-driven decision-making, KPI tracking, and continuous improvement.

Essential Duties and Responsibilities:

• Operational Leadership:
  • Lead, manage, and optimize operational activities across all brands and locations.
  • Oversee the transportation and warehouse teams, ensuring operational goals are met or exceeded.
  • Develop and enforce operational policies, procedures, and best practices that enhance efficiency and consistency.
  • Ensure compliance with applicable regulatory and safety requirements.
• Performance and Financial Management:
  • Develop, monitor, and report on operational KPIs across the organization.
  • Partner with the CFO and Finance team to develop operational budgets, control costs, and maximize profitability.
  • Analyze operational performance trends and implement corrective actions as needed to meet financial targets.
• Strategic Planning and Execution:
  • Collaborate with senior leadership to align operational activities with overall strategic objectives.
  • Drive initiatives that improve service delivery, operational processes, and client satisfaction.
  • Identify and implement opportunities for operational innovation and efficiency.
• Team Leadership and Development:
  • Directly manage operational leaders and support their teams.
  • Develop and retain top operational talent, fostering a culture of accountability, teamwork, and continuous learning.
  • Set clear expectations, provide regular feedback, and ensure open communication across all levels of the operations team.
  • Develop communication processes to ensure alignment between teams, promote cross-location collaboration, and support effective decision-making.
  • Provide coaching and professional development to ensure high performance and leadership growth.
• Cross-Functional Collaboration:
  • Collaborate with other functional leaders to ensure operational support aligns with company goals.
  • Facilitate cross-functional initiatives to streamline processes and enhance organizational effectiveness.
• Client Focus:
  • Maintain a client-centric mindset in all operational strategies and activities.
  • Ensure operational practices support world-class service and client satisfaction.
• Risk Management:
  • Identify, assess, and mitigate operational risks.
  • Develop and implement business continuity and disaster recovery plans.
• Embody and promote the company’s Core Values: Consistency, Adaptability, Reliability, and Teamwork (CART) in all actions and decisions.
• Perform other related duties as assigned.

Compensation, Benefits, and Perks:

• Base salary range: $125,000 to $150,000 annually, based on experience and qualifications.
• Eligible for additional performance-based bonuses.
• Comprehensive health insurance (medical, dental, vision), and supplemental insurance plans are available.
• 401(k) with company match.
• Team member rental discounts.
• And more!

Location:

• Position based in Cleveland, OH (must be located in or willing to relocate within a reasonable timeframe).
• Extensive travel to our Florida operation, Panache Events/So Cool Events, based in Fort Lauderdale, is required.

Qualifications and Requirements:

• Bachelor's degree in Business Administration, Management, or a related field; MBA preferred.
• Proven experience leading multi-site operations, preferably in a logistics, transportation, or event-related industry.
• Strong financial acumen and experience managing operational budgets.
• Expertise in KPI development, monitoring, and analysis to drive performance.
• Excellent leadership, communication, and organizational skills.
• Ability to lead teams through change in a fast-paced, dynamic environment.
• Proficiency in the English language (written and verbal) required.
• Completion of a Behavioral and Cognitive Assessment through the Predictive Index.
• Successful completion of a company background check and drug screen.