What are the responsibilities and job description for the General Manager @ Gaylord Opryland position at Event Network, LLC?
YOUR FUTURE BEGINS AT THIS PREMIER DESTINATION
At Event Network, we believe the experience matters. As the leading operator of retail experiences at some of the most iconic and inspiring destinations across the United States, we infuse passion, creativity, and purpose into everything we do. Our team is dedicated to providing engaging and memorable retail environments that enhance the guest experience, while reflecting the unique mission and values of each location we serve.
THE POSITION
As General Manager (Salaried), you will lead the Gaylord Opryland retail business. The General Manager (GM) job is focused on driving per capita sales, revenue and operational excellence. The GM is responsible for building and retaining a high performing and diverse community including Store Leadership and Store Team Members. The GM serves as an advocate for our stores and our partners and acts as an ambassador within Event Network (E|N) and the external marketplace.
Key Responsibilities and Accountabilities:
Ready to make an impact and be part of something extraordinary?
Apply today and take the next step in your career journey with us!
Event Network celebrates diversity and is proud to be an equal-opportunity employer. We’re committed to creating an inclusive environment for all Team Members.
At Event Network, we believe the experience matters. As the leading operator of retail experiences at some of the most iconic and inspiring destinations across the United States, we infuse passion, creativity, and purpose into everything we do. Our team is dedicated to providing engaging and memorable retail environments that enhance the guest experience, while reflecting the unique mission and values of each location we serve.
THE POSITION
As General Manager (Salaried), you will lead the Gaylord Opryland retail business. The General Manager (GM) job is focused on driving per capita sales, revenue and operational excellence. The GM is responsible for building and retaining a high performing and diverse community including Store Leadership and Store Team Members. The GM serves as an advocate for our stores and our partners and acts as an ambassador within Event Network (E|N) and the external marketplace.
Key Responsibilities and Accountabilities:
- Acts as a liaison between E|N and The Gaylord Opryland and provides day to day leadership and management in service to Gaylord Opryland and E|N in alignment with strategic and operational objectives to drive the business.
- Strong merchant mentality to understanding assortment needs, space planning and presentation to drive per capita sales and revenue growth.
- Responsible for execution of store operating processes as well as Store Team effectiveness.
- Responsible for ensuring the Store Team keeps all stores to the highest standards and all policies, procedures and governance of Gaylord Opryland and E|N are followed.
- Collaborates with E|N Team to identify revenue performance trends & opportunities, resolve issues and drives to exceed operational excellence.
- Uphold and evaluate the execution of established E|N best practices. Work within E|N communities to develop new best practices to maximize per capita sales and organic growth.
- Communicates clear expectations and holds Store Directors, Store Team, and self accountable to all Gaylord Opryland & E|N standards of performance and behavior.
- Supports future growth through effective recruitment, selection and on boarding of talent.
- Provides visual presentation direction and training to all Team Members to support “Selling More”.
- Minimum 5 years’ experience in a similar role, or Multi-Unit Manager for a retailer. Proven strengths in assortment planning, buying, creative product development, inventory management & analysis, and management.
- A high energy, creative merchant with a passion for retail and a desire for continued career growth. Ability to work in a fast-growth, entrepreneurial, values-based, and collaborative environment.
- Must exemplify and promote Event Network culture, build strong business and partner relationships, and have an “in-service” orientation.
- Exceptionally strong and proven leadership abilities including strong verbal and written communication skills, staff motivation and development, and team building.
- While performing the duties of this job, the General Manager is frequently required to stand; walk and use hands to finger, handle, or feel. The employee is occasionally required to reach with hands and arms; climb or balance and stoop, kneel, crouch, or crawl.
- The General Manager must frequently lift and/or move up to 30 pounds.
Ready to make an impact and be part of something extraordinary?
Apply today and take the next step in your career journey with us!
Event Network celebrates diversity and is proud to be an equal-opportunity employer. We’re committed to creating an inclusive environment for all Team Members.
