What are the responsibilities and job description for the Server position at Evening Entertainment Group L L C?
Status: Full-time/Part-time
Company: Evening Entertainment Group (“EEG”)
Location: Backyard Gilbert
About Us: At EEG, we take pride in creating memorable experiences for our guests. We are a leading player in the hospitality industry, dedicated to providing exceptional service and ensuring our team members are at the heart of our success. As we continue to expand our presence in the industry, we are seeking a passionate and talented Server to join our team.
Job Overview: As a Server at EEG, you will be responsible for providing our guests with best-in-class service, product, and entertainment. You will consistently engage the guests to build rapport and enhance the guest experience while anticipating any additional needs to help ensure each guest has a wonderful and unique visit to our venues. You will play a vital role in both maintaining a positive and productive work environment for our team, while upholding the highest standard of service that defines our brand(s). The Server provides table service to restaurant patrons by taking orders for food and beverages, delivering orders to the table, and ensuring that patrons have a pleasant dining experience.
Duties/Responsibilities:
- Greets customers as they are seated at the table; ensures the table is clean and that utensils, napkins, and other needs have been provided.
- Distributes menus and presents the daily specials.
- Answers questions regarding the menu.
- Takes food and beverage orders and delivers them to the kitchen.
- Delivers food, beverages, condiments, and other requested items to customers.
- Ensures that food is prepared correctly and to customers’ satisfaction; returns incorrect or improperly cooked orders to kitchen.
- Collects plates and clears the table as customers finish their meals.
- Prepares customers’ checks and collects payments.
- Assists with other restaurant tasks such as cleaning the dining area and preparing silverware and condiments.
- Performs other related duties as assigned.
Required Skills/Abilities:
- Excellent interpersonal and customer service skills.
- Well-organized with ability to take and place food and beverage orders accurately.
- Ability to operate point-of-sale systems.
Education and Experience:
- Previous experience as a server preferred.
- Must successfully complete restaurant’s training course.
Physical Requirements:
- Prolonged periods of standing and walking.
- Must be able to lift, balance, and carry trays of food weighing up to 25 pounds.
Evening Entertainment Group provides equal employment opportunities to all team members and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity, or expression, or any other characteristic provided by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.