What are the responsibilities and job description for the Logistics Claims Administrator position at Evans Delivery?
Description:Join our team as a Logistics Insurance Claims Administrator, where you'll play a pivotal role in ensuring swift and effective responses to drivers involved in accidents or incidents. You'll be the crucial link between drivers, insurance carriers, and legal representatives, ensuring that every step is taken to minimize risks and keep our operations running smoothly.Essential Job DutiesBe the friendly voice that drivers rely on during challenging times, providing clear guidance and support through our established processesRecord incident details accurately and promptly into our databases, ensuring that all necessary information reaches the insurance carriers swiftlyMaintain proactive communication with insurance adjusters, attorneys, and towing companies, keeping everyone informed and facilitating smooth investigations and equipment releasesCoordinate equipment replacements or rentals efficiently, initiate payments for damages and claims expenses promptly, and manage the transfer of customer cargo seamlesslyResolve issues with various stakeholders including adjusters, claimants, customers, and drivers, ensuring that concerns are addressed swiftly and professionallyMonitor regulatory portals for DOT-recordable accidents, ensuring that all required documents are in place and compliance standards are metReview invoices for payment of damages to containers, trailers, and chassis and reconcile insurance invoicesInitiate check requests and/or Electric Funds Source (EFS) for payment of claims expensesCoordinate transfer of customer cargo to other Carrier or Driver to complete delivery to destinationCoordinate post-accident Driver testingRequirements:Required QualificationsHigh School Diploma or equivalentExcellent phone etiquetteBasic computer skillsMicrosoft Office SuiteDemonstrated problem-solving and critical thinking skillsAccuracy and attention to detailExcellent communication skillsAbility to work independently and in collaboration with othersPreferred Qualifications2 years of insurance and/or transportation/logistics experienceInsurance claims processing experienceWhat's in it for me?Individual Coverage Health Reimbursement Arrangement (ICHRA): Evans provides a monthly employer-funded allowance for employees to purchase the individual health insurance plan of their choice through our ICHRA partner, Take Command. This flexible model empowers employees to select coverage that fits their needs, location, and budget.Dental and Vision InsuranceCompany Paid Life Insurance and Accidental Death & Dismemberment (AD&D) InsuranceCompany Paid Short Term Disability InsuranceCompany Paid Long Term Disability InsuranceHospital Indemnity InsuranceLong-Term Care Insurance ProgramSupplemental Term Life InsuranceAccident InsuranceCritical Illness InsuranceEmployee Assistance ProgramFlexible Spending Account (FSA)Health Savings Account (HSA) with employer contributions401K with up to 4% Employer Safe Harbor MatchingPaid Vacation8 Paid Holidays1 Floating HolidayIdentity & Fraud ProtectionPet InsurancePaid on a weekly basis!Employee referral bonus program ($500)The opportunity to work with good humans!Schedule - In Person, On SiteMonday - Friday, 8:00am - 5:00pmLocation Address740 S Reading Ave, Boyertown, PA 19512Evans Delivery is part of The Evans Network of Companies, which has evolved over the last three decades from an asset heavy LTL trucking operation, into the largest asset light, independent Intermodal Drayage provider in North America. As of today, expanded operations includes Truckload, Flatbed LTL/Final Mile, Logistics & Transportation Solutions.
Salary : $135,000