What are the responsibilities and job description for the Customer Service Representative - State Farm Agent Team Member position at Eva Hernandez - State Farm Agent?
Benefits:
ROLE DESCRIPTION:
You will deliver exceptional customer experiences that support the continued growth of our successful insurance agency. With strong attention to detail, a genuine commitment to service, and a desire to help people, you will thrive in a role that combines customer support, coordination with internal team members, and proactive support of the needs of the community we serve.
We look forward to connecting with you if you are customer-focused, empathetic, and motivated to make a difference. We also offer internal growth opportunities for driven, sales-minded candidates who are eager to advance their career.
RESPONSIBILITIES:
- Company parties
- Competitive salary
- Flexible schedule
ROLE DESCRIPTION:
You will deliver exceptional customer experiences that support the continued growth of our successful insurance agency. With strong attention to detail, a genuine commitment to service, and a desire to help people, you will thrive in a role that combines customer support, coordination with internal team members, and proactive support of the needs of the community we serve.
We look forward to connecting with you if you are customer-focused, empathetic, and motivated to make a difference. We also offer internal growth opportunities for driven, sales-minded candidates who are eager to advance their career.
RESPONSIBILITIES:
- Answer customer inquiries and provide accurate policy information.
- Assist customers with policy changes, updates, and coverage adjustments.
- Support the claims process by assisting with claim intake, updates, and follow-up.
- Maintain accurate, up-to-date records of customer interactions and policy activity.
- Coordinate with other team members to ensure efficient, timely customer service.
- Strong communication and interpersonal skills.
- Detail-oriented with the ability to multitask effectively.
- Previous customer service experience preferred.
- Willingness to learn and adapt in a fast-paced insurance environment.
Salary : $15