Business Unit Manager, Microbiology

Position Summary:

Responsible for Sales, business development, quality control, and the overall financial performance of the laboratory.

Responsibilities:

• Demonstrate and promote the company vision.
• Provide the necessary planning, organization, direction, and control to meet the goals of the company.
• Responsible for the overall operational success of the laboratory, which includes, but is not limited to budgeting, making decisions on capital expenses, managing senior staff, attending to major client needs, revenue & profit growth, and cost control.
• Serve as a member of the Corporate Management team and provide input toward the financial growth and development of the company.
• Manage the technical conduct, quality control, and related record keeping of all analytical evaluations performed.
• Responsible for the supervision, organization, and coordination of all technical activities of personnel within the principles of sound scientific endeavors, business economy, and the professional development of subordinate employees.
• Ensure that all pertinent company health, safety, and environmental programs are adhered to and documentation is maintained.
• Establish and maintain professional business relationships with clients, industry officials, and peers.
• Foster morale and teamwork and ensure coverage and performance.
• Has the authority to execute a work stoppage in the event of a quality issue that would require the lab to stop operations until investigation gives assurance that work can begin .
• Assist in the generation of marketing strategies, prepare comprehensive technical work proposals, and maintain an influential position in establishing business expansion plans.
• Coordinate business activities with the Business Unit Managers from the other locations to ensure customer expectations are met without duplication of testing activities.
• Oversee daily operations including laboratory, quality, logistics, and managerial duties.
• Represent the laboratory in technical meetings.
• Participate with the Sales/Marketing team in the preparation and quotation of major technical studies.
• Implement the decisions of the executive committee and propose major investments for company executives.
• Ensure that the laboratory expenses are on track with the annual budget and within established company guidelines.
• Analyze monthly laboratory indicators (operating and labor costs, turnaround time, productivity, etc.)
• Verify that company employment policies and procedures are followed correctly.
• Perform annual performance reviews for direct reporting personnel. Coordinate and review annual reviews of other lab personnel.
• Handle employee relation issues as per company guidelines and with the support of Human Resources.
• Understand and follow each Quality System document relevant to employment responsibilities, e.g., methods, SOPs, etc. Propose changes to documents and approve documents when required.
• Performs other duties as assigned.

Requirements:

• Minimum bachelor’s degree in science or related field.
• 5 – 7 years of applicable and progressively expanded laboratory experience.
• At least 5 years of supervisory experience.
• Strong technical and management background required.
• Must be able to organize and lead laboratory personnel in a manner that reflects corporate goals and objectives and schedule workflow to optimize laboratory productivity and client satisfaction in a cost-effective manner.
• Fluent English.
• Excellent interpersonal, organizational and communication skills.