What are the responsibilities and job description for the Host/Hostess (PT) position at Eureka Restaurant Group?
Eureka! Values
Eureka! is an expression of delight on finding, discovering or solving something and this exclamation of joy starts with you. Our values driven culture is full of passionate people serving those hungry to discover a local blend of America’s best. Many of our guests are joining us for the items they crave or offerings they wish to explore. Our aim is to attract and hire talent that provides an enthusiastic experience for all our guests while being a great co-worker for their team mates.
Purpose of the Position:
Representing the brand at first point of contact, Greeters are a very important part of the Eureka! experience. Greet all guests with personal style, seat all guests in a professional and friendly manner, handle all incoming telephone calls in a courteous and helpful manner, maintain a clean entrance and Greeter area, model Eureka! retail merchandise, and greet all potential guests walking by. This is a non-exempt position that reports directly to the General Manager and indirectly to others in management.
Essential Job Functions:
- Outgoing personality
- Passion for the brand
- Positive Attitude
- Consistent attendance and punctuality
- Compliance with employee handbook and training manuals.
- Fast foot speed and ability to work successfully in a fast paced environment
- Genuine friendliness – greeting all guests and co-workers in such a way to make them feel welcome (i.e., a warm smile, saying hello and goodbye, thanking guests)
- Adhere to Eureka’s policies (i.e., dress code)
- Memorize food, drink and rotating menus on a daily basis
- Respond to guest questions accurately and in a friendly, enthusiastic tone
- Calculate and quote accurate wait times
- Sanitize all tables and chairs/booths prior to seating
- Seat all guests providing both menus and flatware
- Assist Servers in bussing tables
- Carry drinks to the table for guests being seated from the bar
- Maintain Greeter desk and surrounding area in an orderly fashion
- Model Eureka! retail merchandise
- Efficiently Operate the POS system
- Execute proper food and drink placement at tables
- Polish and roll silverware
- Bus tables throughout the restaurant and set tables to Eureka! Standards
- Thank all departing guests and asking them to return
Qualifications:
- At least 18 years of age
- TAM/ Alcohol Awareness Card
- Food Handler Safety Training Card
Equipment Used:
- Telephone
- NoWait App iPad
- Point-of-sale System
- Pen and paper
- Sanitizing Bottle/Towel
Physical Demands and Work Environment:
- Telephone
- NoWait App iPad
- Point-of-sale System
- Pen and paper
- Sanitizing Bottle/Towel
At-Will Statement & Job Description Disclaimer
This position is at-will. Greeters have the right to resign at any time, for any reason, with or without notice, with or without cause. Likewise, Eureka! has the right to terminate employment at any time, for any reason, with or without notice, with or without cause. This at-will employment relationship will remain in full force and effect notwithstanding any changes that may occur in position, title, pay or other terms or conditions of my employment with Eureka! This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. However, this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position. Nonessential functions of the job may be required to perform other related duties as assigned.
Eureka! Restaurant Group, an equal opportunity employer
Salary : $18
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