Assistant Community Manager-Sterlingshire

Eureka Multifamily Group is currently seeking an Assistant Community Manager for 200-unit multi-family community located in Houston, Texas

Job Summary

Assistant Property Managers support the daily operations of property management by performing administrative tasks, organizing property viewings, and handling resident relations. They are also responsible for inspecting property conditions and coordinating maintenance work. They help ensure that the property is effectively maintained within budgeted parameters and that the project stays in compliance with applicable regulations, including Section 42, HUD 4350, the property-specific LURA and/or any state and federal regulations governing the project.

Essential Job Responsibilities

COMPLIANCE & PROPERTY MANAGEMENT

• Ensure that property records are accurately maintained (lease and general files) and ensure that all lease files are maintained in a secured area and located behind two locked doors for security.
• Complete all required reports in an accurate and timely manner.
• Inspect property regularly to ensure that it is well maintained and has good curb appeal.
• Lease to households that meet the assigned property's income restrictions, rental criteria and when applicable HUD guidelines.
• Ensure that all application paperwork is completed and complies with the requirements of the project's Program(s). All files require the manager's signature.
• Maintain all new lease and lease renewal practices according to HUD/CA/TC guidelines inclusive of the certification and verification process; Process annual re certification and tenant notification documentation at 120, 90, and 60-day increments; Process interims as required if assigned to a HUD governed property.
• Assist the Property Manager in audit preparations and ensure on-site compliance on all corrections.
• Handle record keeping and reporting responsibilities in accordance with HUD/TC/ADHP/HOME/Bond regulations
• Maintain waiting and transfer lists per HUD/CA/TC guidelines.
• Collect rents and institute proper procedures against delinquent accounts.
• Initiate eviction procedures for those residents who fail to pay rent.
• Maintain accurate records of rent collections.
• Collect security deposits from residents and record date and time of collection.
• Calculate any escalation to be charged to residents or any other charges that are designated in the lease and report to them to the Property Manager.
• Other duties assigned by manager or corporate executive.
  
  

PERSONNEL

• Manage maintenance and other staff in the absence of Property Manager or Regional Manager.
  
  

ADMINISTRATIVE

• Ensures that lease files are complete and that all lease related documents are executed properly in accordance with their program requirements (HUD, LIHTC, Mod-Rehab, etc.)
• Preparing and scheduling property viewings, conducting property tours and interviewing prospective tenants.
• Processing applications, conducting credit checks, and negotiating contracts.
  
  

RESIDENT RELATIONS

• Ensure that residents are happy and satisfied as indicated by a high level of renewals and few complaints.
• Addressing and resolving residents' questions, concerns, and complaints in a timely manner.
• Assist new residents moving in by notifying them of community procedures, parking, hours, night access, mail, etc.
• Ensure that residents are provided with a clean, safe and well-maintained home.
• Maintaining organized and updated resident files and records.
• Reporting any problems or issues to the property manager.
  
  

Education, Experience & Certifications

• High school diploma/GED.
• Degree in business, management or real estate preferred.
• At least 1 year of affordable housing property management experience including HUD and project-based section 8.
• bilingual is a plus.
  
  

Physical Demands & Working Conditions

The physical demands of the job described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is required to stand, bend, walk, sit, use hands and fingers to handle tools and controls, reach with hands and arms, climb stairs and ladders, balance, stoop, kneel, crouch, crawl, talk and hear. The employee must be able to lift a minimum of 50 pounds individually. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability focus. Additionally, the employee may work indoors as well as in an outdoor environment and is exposed to adverse weather conditions. The noise level in the work environment may be moderate to high.

EUREKA MULTI-FAMILY GROUP does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit fact