What are the responsibilities and job description for the Salesperson position at Eureka Motors?
Job Description
Job Title: Automobile Salesperson
Department: Sales
Reports To: General Sales Manager / New-Car Sales Manager
Prepared By: Trevor Harper
Prepared Date: December 15, 2009
SUMMARY
Sells/leases new and used vehicles at dealership gross profit, volume, and customer satisfaction
standards.
ESSENTIAL DUTIES include the following. Other duties may be assigned.
Satisfies the transportation needs of vehicle purchasers.
Sells/leases and delivers a minimum of 10 units per month.
Approaches, greets, and offers assistance or direction to any customer who enters the dealership
showroom or sales lot.
Assists customers in selecting a vehicle by asking questions and listening carefully to their
responses.
Explains fully product performance, application, and benefits to prospects.
Describes all optional equipment available for customer purchase.
Offers test drives to all prospects. Follows dealership procedure to obtain proper identification
from customer prior to test drive.
Utilizes dealership sales control and follow-up system.
Exhibits high level of commitment to customer satisfaction.
Knows and understands the federal, state, and local laws which govern retail automobile sales.
Establishes personal income goals that are consistent with dealership standards of productivity,
and devises a strategy to meet those goals.
Attends product and sales training courses as requested by sales manager.
Keeps abreast of new products, features, accessories, etc., and their benefits to customers.
Knows and understands equity and values, and is able to explain depreciation to the customer.
Ensures that the sales manager has an opportunity to meet each customer.
Turns 100 percent of closed deals to finance and insurance manager, along with properly
completed paperwork (insurance information, trade title, etc.).
Writes complete sales orders and processes paperwork in accordance with established dealership
policies.
Prepares sold vehicles for customer delivery prior to customer arrival.
Delivers vehicles to customers, ensuring that the customer understands the vehicle's operating
features, warranty, and paperwork.
Introduces customers to service department personnel to emphasize to them the quality and
efficiency of service repairs and maintenance available in the dealership's service department.
Schedules first service appointment.
Follows up on all post delivery items, tag/title work, "we-owes", and special requests to be sure
that all customer expectations are met.
Maintains an owner follow-up system that encourages repeat and referral business and
contributes to customer satisfaction.
Maintains a prospect development system.
Reviews and analyzes actions at the end of each day, week, month, and year to determine how to
better utilize time and plans more effectively.
Attends sales meetings.
Maintains professional appearance.
Apply at https://jobapp-new.hrhotlink.com/c/C86FBA7E52031E/en-US/OpenPositions/Show
Job Title: Automobile Salesperson
Department: Sales
Reports To: General Sales Manager / New-Car Sales Manager
Prepared By: Trevor Harper
Prepared Date: December 15, 2009
SUMMARY
Sells/leases new and used vehicles at dealership gross profit, volume, and customer satisfaction
standards.
ESSENTIAL DUTIES include the following. Other duties may be assigned.
Satisfies the transportation needs of vehicle purchasers.
Sells/leases and delivers a minimum of 10 units per month.
Approaches, greets, and offers assistance or direction to any customer who enters the dealership
showroom or sales lot.
Assists customers in selecting a vehicle by asking questions and listening carefully to their
responses.
Explains fully product performance, application, and benefits to prospects.
Describes all optional equipment available for customer purchase.
Offers test drives to all prospects. Follows dealership procedure to obtain proper identification
from customer prior to test drive.
Utilizes dealership sales control and follow-up system.
Exhibits high level of commitment to customer satisfaction.
Knows and understands the federal, state, and local laws which govern retail automobile sales.
Establishes personal income goals that are consistent with dealership standards of productivity,
and devises a strategy to meet those goals.
Attends product and sales training courses as requested by sales manager.
Keeps abreast of new products, features, accessories, etc., and their benefits to customers.
Knows and understands equity and values, and is able to explain depreciation to the customer.
Ensures that the sales manager has an opportunity to meet each customer.
Turns 100 percent of closed deals to finance and insurance manager, along with properly
completed paperwork (insurance information, trade title, etc.).
Writes complete sales orders and processes paperwork in accordance with established dealership
policies.
Prepares sold vehicles for customer delivery prior to customer arrival.
Delivers vehicles to customers, ensuring that the customer understands the vehicle's operating
features, warranty, and paperwork.
Introduces customers to service department personnel to emphasize to them the quality and
efficiency of service repairs and maintenance available in the dealership's service department.
Schedules first service appointment.
Follows up on all post delivery items, tag/title work, "we-owes", and special requests to be sure
that all customer expectations are met.
Maintains an owner follow-up system that encourages repeat and referral business and
contributes to customer satisfaction.
Maintains a prospect development system.
Reviews and analyzes actions at the end of each day, week, month, and year to determine how to
better utilize time and plans more effectively.
Attends sales meetings.
Maintains professional appearance.
Apply at https://jobapp-new.hrhotlink.com/c/C86FBA7E52031E/en-US/OpenPositions/Show