Medical Front Office Coordinator

Medical Specialty: Urology

Key Job Responsibilities:
We are seeking a detail-oriented and patient-focused Medical Front Office Coordinator to support the daily operations of a busy medical practice. This role serves as the first point of contact for patients and plays a critical role in ensuring smooth and efficient front office experience.

Primary Duties and Responsibilities:

· Greet and check in patients in a professional and friendly manner

· Collect copays and outstanding balances at the time of service

· Schedule, reschedule, and confirm patient appointments

· Answer and route incoming phone calls, addressing patient inquiries as needed

· Monitor and respond to the message dashboard in a timely manner

· Process insurance authorizations and coordinate lab orders

· Verify patient insurance eligibility and benefits prior to appointments

· Prepare patient charts for upcoming appointments (pre-charting)

· Maintain an accurate daily log of collected copays and balances

· Manage and process prescription refill requests in coordination with clinical staff

Qualifications:

· Bilingual (English/Spanish preferred) required

· Previous experience in a medical office, preferably in urology or a specialty practice

· Strong understanding of insurance verification, authorizations, and patient financial responsibility

· Familiarity with EMR and practice management systems; Medevolve and UroCharts is a plus

· Excellent communication, customer service, and organizational skills

· Ability to multitask and work efficiently in a high-volume environment

· Strong attention to detail and accuracy

Education:

· High School Diploma

· Bachelor’s degree preferred

Job Type: Full-time

Pay: $24.00 - $27.00 per hour

Benefits:

• 401(k)
• Health insurance
• Paid time off

Education:

• High school or equivalent (Required)

Experience:

• front office: 2 years (Required)

Work Location: In person

Salary : $24 - $27