What are the responsibilities and job description for the Receptionist - State Farm Agent Team Member position at Eudora Graffaree-Robinson - State Farm Agent?
Benefits:License reimbursementBonus based on performanceCompetitive salaryHealth insuranceOpportunity for advancementPaid time offTraining & developmentABOUT OUR AGENCY:Our agency opened in 2014 and is a close-knit team of three who take pride in professionalism, integrity, and strong customer relationships. Before becoming an agent, I spent 26 years with State Farm in various leadership roles across multiple departments, which gave me a deep understanding of the company and how to best serve both customers and team members.I attended the University of Akron, where I studied Political Science. Im also a military veteran and a big basketball fan. Discipline, teamwork, and commitment are values I carry with me from both my military and corporate experience.I stay involved in the community as an active member of Delta Sigma Theta Sorority, Incorporated, and believe strongly in giving back and staying connected locally. For our team, we offer paid holidays, PTO, health benefits, and licensing reimbursement to support our teams success and well-being.Our office culture is professional, family-oriented, and fun. We value honesty, integrity, and a strong work ethic. Were looking for someone who is reliable, people-oriented, and ready to be part of a supportive team environment. If youre someone who takes pride in your work and wants to be part of a close-knit, professional culture, this could be a great place to grow your career.ROLE DESCRIPTION:Eudora Graffaree-Robinson - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.RESPONSIBILITIES:Greet customers warmly in person and over the phone, directing them to the appropriate team members.Manage appointment scheduling and office communications.Assist in handling incoming inquiries and maintaining customer records.Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.Provide excellent customer service and follow up on customers needs.Support the team with various administrative tasks and projects.QUALIFICATIONS:Previous experience in a receptionist or customer service role.Communication and interpersonal skills.Organizational and multitasking abilities.Comfortable with engaging in sales conversations.Basic computer skills, including Microsoft Office and CRM systems.
Salary : $20