What are the responsibilities and job description for the Quality Assurance (QA) Analyst position at ETS?
About Us
ETS is a global education and talent solutions organization enabling lifelong learners worldwide to be future-ready. For more than 75 years, we’ve advanced the science of measurement to build benchmarks for fair and valid skill assessment across cultures and borders. Our renowned assessments—including TOEFL®, TOEIC®, GRE®, and Praxis®—serve millions of learners in more than 200 countries and territories.
Through strategic acquisitions, ETS has expanded its capabilities to deliver innovative solutions across education and workforce markets. PSI, an ETS subsidiary, strengthens our workforce assessment offerings, while Edusoft, Kira Talent, Pipplet, Vericant, and Wheebox enhance our educational technology platforms globally. With offices and partners across Asia, Europe, the Middle East, Africa, and the Americas, ETS delivers nearly 50 million tests annually. Join us in our mission to measure progress and power human potential worldwide.
About The Role
This position is part of the PSI team, a leading provider of workforce assessment and credentialing services. PSI helps organizations hire, develop, and retain talent through secure, reliable testing solutions and cutting-edge technology. As a member of PSI, you’ll contribute to delivering high-quality services that support professionals and organizations across industries.
You’ll work within ETS’s global framework while collaborating closely with PSI’s innovative teams—combining the strength of a world-class education leader with the agility of a workforce solutions provider. This is your opportunity to make an impact on both learning and career advancement worldwide.
What You’ll Do
Our people drive our success. We are committed to creating a workplace where differences are embraced, everyone is valued, and you can bring your authentic self to work every day. Our culture is creative, supportive, and inclusive—focused on helping people reach their full potential. When you join us, you become part of a mission-driven organization that takes pride in serving test takers and empowering professionals worldwide.
We offer a comprehensive benefits program designed to protect what matters most—your health, financial security, and overall well-being. Our offerings include medical, dental, and vision plans with wellness components, flexible leave plans to support work-life balance, and retirement savings options to help you plan for the future. Beyond core benefits, you’ll enjoy perks such as employee discounts, team events, and volunteer opportunities through our community engagement programs.
ETS is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, gender identity, or any other characteristic protected by law. We believe in creating a work environment where all individuals are treated with respect and dignity.
ETS is a global education and talent solutions organization enabling lifelong learners worldwide to be future-ready. For more than 75 years, we’ve advanced the science of measurement to build benchmarks for fair and valid skill assessment across cultures and borders. Our renowned assessments—including TOEFL®, TOEIC®, GRE®, and Praxis®—serve millions of learners in more than 200 countries and territories.
Through strategic acquisitions, ETS has expanded its capabilities to deliver innovative solutions across education and workforce markets. PSI, an ETS subsidiary, strengthens our workforce assessment offerings, while Edusoft, Kira Talent, Pipplet, Vericant, and Wheebox enhance our educational technology platforms globally. With offices and partners across Asia, Europe, the Middle East, Africa, and the Americas, ETS delivers nearly 50 million tests annually. Join us in our mission to measure progress and power human potential worldwide.
About The Role
This position is part of the PSI team, a leading provider of workforce assessment and credentialing services. PSI helps organizations hire, develop, and retain talent through secure, reliable testing solutions and cutting-edge technology. As a member of PSI, you’ll contribute to delivering high-quality services that support professionals and organizations across industries.
You’ll work within ETS’s global framework while collaborating closely with PSI’s innovative teams—combining the strength of a world-class education leader with the agility of a workforce solutions provider. This is your opportunity to make an impact on both learning and career advancement worldwide.
What You’ll Do
- Lead end-to-end testing for key technology platforms and manage test projects.
- Design and execute test plans, ensuring bug-free releases.
- Perform functional, regression, integration, API, and performance testing.
- Partner with product teams to align on requirements and SLAs.
- Report and track defects using Jira, ensuring timely resolution.
- Support UAT for internal teams and clients.
- Contribute to continuous improvement by researching new testing tools and techniques.
- Validate data from multiple sources using strong SQL skills.
- 3 years of QA experience in IT environments.
- Strong knowledge of QA methods, Agile/SDLC processes.
- Proficiency in SQL and data validation across multiple sources.
- Familiarity with automation tools (Selenium, Java/C#) and API testing tools (Postman, SoapUI).
- Experience with accessibility testing is a plus.
- Knowledge of version control and ticketing systems (e.g., SVN, Jira).
Our people drive our success. We are committed to creating a workplace where differences are embraced, everyone is valued, and you can bring your authentic self to work every day. Our culture is creative, supportive, and inclusive—focused on helping people reach their full potential. When you join us, you become part of a mission-driven organization that takes pride in serving test takers and empowering professionals worldwide.
We offer a comprehensive benefits program designed to protect what matters most—your health, financial security, and overall well-being. Our offerings include medical, dental, and vision plans with wellness components, flexible leave plans to support work-life balance, and retirement savings options to help you plan for the future. Beyond core benefits, you’ll enjoy perks such as employee discounts, team events, and volunteer opportunities through our community engagement programs.
ETS is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, gender identity, or any other characteristic protected by law. We believe in creating a work environment where all individuals are treated with respect and dignity.