What are the responsibilities and job description for the Account Manager position at Etna Shared Services?
Join a team that has been powering growth and an outstanding reputation for over 60 years!
Etna Supply is a leading wholesale distributor of heating, mechanical, plumbing, underground, municipal, and fire protection products across Michigan, Indiana, Ohio, and Wisconsin. Built on strong financial principles and a commitment to partnership, we foster teamwork, continuous improvement, and a culture grounded in fairness, integrity, and respect. With four lines of business and two subsidiaries, we’re built for long-term stability.
What sets us apart is how we differentiate through relationships, expertise, and service, not just products.
What We Offer:
- Company vehicle provided (gas card included)
- Competitive compensation bonus and commission opportunities.
- Company credit card issued
- Robust benefits package
- 401(k) with company match
Position Summary:
We’re looking for a relationship-driven, detail-oriented Account Manager to join our sales team, someone who thrives at the intersection of people, projects, and performance.
This isn’t just a sales role, it’s an opportunity to be part of a team that values culture, collaboration, and differentiated service. You’ll partner with contractors to support hydronic, mechanical, and plumbing systems, helping bring large-scale construction projects to life from bid through completion.
From uncovering opportunities to winning deals and building lasting partnerships, you’ll play a key role in driving growth in your region.
What You’ll Do
- Own and grow customer relationships within your territory
- Identify and pursue bid opportunities alongside our quoting teams
- Follow up with purpose and persistence to win business
- Deliver responsive, knowledgeable support to customer partners
- Represent Etna Supply at industry events, job sites, and client meetings
- Collaborate cross-functionally with vendors, engineers, contractors, and internal teams
What You Bring
- Appreciation for a team-oriented culture and a desire to contribute to what sets us apart
- Proven sales experience (hydronics, mechanical, or plumbing strongly preferred)
- Strong communication, negotiation, and organizational skills
- Valid driver’s license and willingness to travel as needed
- Self-starter mindset with the initiative to take ownership and run with it
- Experience with systems like Eclipse or Phocas is a plus
- Associate’s degree or higher preferred; proven sales experience is more critical to success in this role
What the Role Looks Like Day-to-Day
- A mix of field time, job site visits, and team interaction, not a desk-bound role
- Customer visits to strengthen partnerships, drive business, and stay engaged in the market
- Working in a variety of environments, from desks to dirt piles (yes, really)
- Active, on-your-feet role with walking, standing, and lifting-up to 50 lbs.
- A moderate noise setting with a strong focus on safety and awareness
- Completion of standard pre-employment requirements is required.