Account Manager - Municipal Utility Outside Sales

Do you have Municipal Waterworks or Construction industry knowledge? Are you a results-driven sales professional with a passion for delivering exceptional customer service? Are you looking for a career that will make your goals come true? Etna is seeking a highly motivated, talented, and energetic Account Manager to join our winning Municipal team. In this role, you will generate leads and attract new clients. The ideal candidate has an outgoing personality, exceptional customer service and negotiation skills, with a strong desire to close deals. 

Join the team that has been powering growth and an excellent reputation for over 60 years! Etna Supply is an industry leader in plumbing, heating, underground, municipal, and fire protection wholesale distribution throughout Michigan, Indiana, Ohio, and Wisconsin. We are committed to sound financial principles, building partnerships that foster teamwork, and striving for continuous improvement. We are dedicated to fairness, integrity, and respect. 

What We Offer: 

• Base annual salary uncapped commission!
• Provided company car, cell phone and credit card
• 401(k) with company match 
• Medical, Dental, and Vision Insurance 
• Company provided and Voluntary Life Insurance 
• Short Term and Long-Term Disability 
• and more!

Job Summary: Work directly with Municipal Utility customers to understand their needs, provide solutions, and deliver a positive, high-quality experience that keeps them coming back.

• Deliver an outstanding customer experience by building strong, lasting relationships 
• Manage and grow a portfolio of assigned and unassigned accounts 
• Follow up on Municipal Utility customer inquiries and generate new sales opportunities 
• Prepare and present pricing quotes that meet customer expectations for quality and value 
• Bid jobs and projects based on Municipal Utility customer needs and specifications 
• Prospect and develop new business through cold calling, outreach, and networking 
• Negotiate pricing for high-volume accounts 
• Make occasional deliveries to support Municipal Utility customer needs 
• Partner with the credit team to assist with collections when needed 
• Represent the company at customer events and entertainment opportunities 
• Demonstrate strong communication skills, a proactive mindset, and the ability to manage multiple priorities 
• Be self-motivated, dependable, and comfortable working both independently and as part of a team

Skills & Qualifications:

• Proven ability to meet or exceed sales goals while maintaining strong profit margins 
• Strong sales, communication, interpersonal, and negotiation skills 
• Ability to build and maintain a professional image with customers and partners 
• Self-motivated with the ability to work independently and manage time effectively 
• Willingness and ability to travel frequently 
• Working knowledge of company products (or ability to quickly learn) 
• Proficiency in Microsoft Office and CRM/ERP systems (Eclipse experience a plus) 
• Basic math skills, including the ability to calculate margins, discounts, percentages, and measurements 
• Comfortable using standard office equipment and technology 
• Six months to one year of related experience or training; or
• Equivalent combination of experience and education.

Physical Demands and Working Conditions:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions. 

• Regularly required to walk and stand; sit; talk and hear; and use fingers, reach, grasp, and handle. 
• Occasionally required to lift and/or move up to 25 pounds.
• Must be able to fulfill the essential job functions in a consistent state of alertness and a safe manner. 
• Specific vision abilities required by this job include clear vision at 20 inches or less and 20 feet or more, depth perception, and color vision. 
• Work performed primarily inside an office setting but requires frequent exposure to outside weather conditions when traveling, on a jobsite, etc.
• The noise level in the work environment is usually moderate. 
• Pass substance abuse screening.

We are an Equal Employment Opportunity Employer