Commercial Title & Escrow Officer

Commercial Title & Escrow Officer

ETitle is a leading title agency committed to providing best-in-class title services. We are looking for a dedicated and experienced Commercial Title & Escrow Officer to join our team in Troy, MI. This role is crucial in overseeing our commercial team and ensuring the highest standards of service and compliance.

The Commercial Title & Escrow Officer is responsible for overseeing and ensuring best practices in commercial closings for eTitle Agency, a multi-state title and escrow provider. This role combines technical expertise in title and escrow with leadership in process improvement, client service, and risk management. The position requires a strong understanding of title principles, regulatory compliance, and operational excellence to deliver superior closing experiences to developers and lenders.

Key Responsibilities:

• Transaction Management: Prepare for and close complex commercial transactions in compliance with industry standards, agency policies, and underwriter requirements.
• Title Services Delivery: Provide accurate and timely title and escrow services, ensuring commitments and policies are delivered on time
• Client Communication: Monitor and respond to client communications daily, ensuring timely updates and resolution of inquiries to maintain client satisfaction.
• Risk Management: Exercise sound judgment in addressing escalations, resolving issues, and mitigating risk throughout the closing process.
• Process Leadership: Develop, implement, and maintain best practices for commercial escrow, title and construction draw services delivery across multiple states.
• Underwriter Liaison: Serve as the primary point of contact between underwriters and the agency to ensure compliance and resolve complex title issues.
• Training & Development: Act as a Subject Matter Expert (SME) to train and mentor team members on commercial closing procedures and title principles.
• Quality Assurance: Ensure adherence to title bulletins, regulatory requirements, and agency standards for accuracy and timeliness.

Qualifications:

• Licensed attorney or experienced escrow/title officer with commercial transaction expertise and title producer license.
• Strong knowledge of title insurance principles, underwriting guidelines, and closing practices.
• Excellent communication, problem-solving, and organizational skills.
• Ability to manage multiple priorities and deliver results under tight deadlines.
• Leadership experience in developing and implementing operational best practices.
• Ability to work collaboratively with other experienced title attorneys and staff
• Strong understanding of industry standards and underwriter requirements.

Why Join Us?

• Competitive Compensation: Enjoy a generous salary and comprehensive benefits package.
• Professional Growth: Take advantage of unparalleled opportunities for career advancement and skill development.
• Innovative Environment: Thrive in a forward-thinking firm that values creativity and fresh perspectives.
• Supportive Culture: Be part of a close-knit team that fosters collaboration and mutual respect.
• Work-Life Balance: Benefit from flexible work arrangements that prioritize your well-being.
• Mentorship: You will work closely with senior attorneys, gaining valuable experience.

eTitle Agency is an Equal Opportunity Employer