What are the responsibilities and job description for the Employee Benefits position at Etiometry?
About Etiometry
Etiometry Inc. is a leader in analytics-based, clinical decision-support software for intensive care.
Etiometry’s software platform helps critical care clinicians make more informed treatment decisions through aggregating many ICU data streams into one visualization, and FDA-cleared algorithms which provide critical patient risk information to improve outcomes, reduce clinician workload and reduce cost of care. The company’s technology is FDA-cleared and currently utilized in hospitals throughout the world.
By joining our company, you will be at the forefront of clinical innovation, working with a passionate team focused on the common mission of changing the delivery of healthcare. You will become an integral part of a dynamic team whose work will directly impact the long-term success of the company and will provide great career development opportunities.
Position Summary
As a Clinical Specialist, you will work with customer clinical leadership to define and then achieve goals related to the use of the Etiometry Platform in the clinical workflow. In this role, you will be required to maintain communication, provide education, follow-up services, in-service training, and other related services as necessary to physicians, nurses, respiratory therapists, and other clinical roles that interact with Etiometry products. You will also be responsible for increasing the adoption of the software and helping the customer to achieve their goals for integrating Etiometry products into their clinical workflow in new ways. You will track adoption of the software, and periodically report progress to Etiometry and customer leadership. Travel up to 50% may be required.
Key Responsibilities
- Work with hospital leadership to understand and shape the goals for Etiometry products for various clinical roles (MD’s, RN’s, RT’s, NP’s, Fellows, etc.), and work to achieve these goals:
- Explain to clinical leadership various use cases of Etiometry products which create value
- Work with clinical leadership to identify the use cases they want to achieve, propose strategies to meet these objectives, and track progress
- Periodically conduct online surveys and user interviews to collect information on product adoption and user satisfaction
- Meet with clinical leadership to review current levels of software adoption, user satisfaction, and progress toward their goals
- Create and execute on customer training plans by:
- Adapting training plans to the hospital’s existing training schedule and infrastructure and their goals for Etiometry products
- Traveling on-site or remotely performing in-service and one-on-one training, coordinated with clinical leadership
- Ensuring that Attending physicians, nurse educators, nurses, nurse practitioners, fellows, and respiratory therapists have received training, as scoped by customer
- Be available to answer users’ questions regarding how to use the Etiometry Platform in the context of their workflow
- Update training materials as required to reflect changes in Etiometry products
- Encourage customers to develop new use cases of the software and corresponding research initiatives if necessary
- Participate in product installation at new sites, including:
- Understanding the basics of the software installation process
- Leading the clinical component (as described above) in parallel with the Etiometry Installation team’s work
- Advise clinical leadership about the placement of bedside monitors (as applicable)
- Act as an information channel between Etiometry departments and customers
- Assist Etiometry’s marketing efforts by:
- Collecting success stories from users that may be included in marketing material
- Attending conferences and meeting with current and prospective customers
- Assist Etiometry Sales team with feedback on successful use cases, and participation in presentations to prospective customers
Qualifications
- Minimum of 4 years critical care experience required
- Multiple departments, hospitals, & ICU experience preferred
- Bachelor’s degree required
- Minimum of 2 years Industry experience in addition to clinical bedside experience required
- Excellent oral and written communication skills, with the ability to effectively train clinicians from various roles on use and value of new technology
- Excellent organizational skills
- Entrepreneurial, self-starter, energetic, motivated, positive, professional, and self-managed
- Strong team-oriented professional with good interpersonal skills who is hands-on with a high energy approach to work
- Strong ability to train and educate, and drive behavior change
- Strong public speaking skills
- Ability to establish and maintain strong professional relationships with clinicians
- Flexible schedule with the ability to travel up to 50%, with periodic availability off hours to accommodate customer schedules
Employee Benefits
- Generous benefits package
- Generous commuter allowance
- Paid vacation and major holidays off
- Flexible hours with work from home capabilities
- Incentive Stock Options
You might be a fit for Etiometry if:
- You are energetic and enjoy working in a fast-paced environment
- You are confident and love sharing success with your team
- You take ownership of your work and continuously strive for improvement
Contact Us
If you are interested in this opportunity, please email careers@etiometry.com with your resume.