What are the responsibilities and job description for the Veterinary Nurse Manager, Emergency & Critical Care position at Ethos Veterinary Health?
Nurse Manager, Emergency & Critical Care
$85,000 - $90,000 | Colorado Animal Specialty & Emergency| Boulder, CO
CASE is entering its next chapter with a change in Leadership. We're intentionally building a culture where people feel supported, respected, and empowered to grow. It's an exciting opportunity for someone who wants to help shape what comes next.
In this role, you will oversee key hospital operations, manage staffing and schedules, coach and develop nursing team members, delegate responsibilities, and actively contribute to patient care to ensure compassionate, high-quality treatment and accurate medical documentation. This position provides leadership and oversight for the Emergency, ICU, and Critical Care departments, fostering operational excellence and exceptional patient outcomes.
Compensation
- $85,000 - $90,000 annually, based on experience and skillset
Full-Time Benefits Include
- Medical, Dental, and Vision Insurance
- CE Allowance
- Uniform Allowance
- Paid Time Off
- Holiday = time and a half
- Employee Pet Discount
- 401k
- Disability Insurance
- Life Insurance
- HSA/FSA
- Access to VetBloom for RACE-approved continuing education and training
- License application and renewal reimbursement for CVTs.
- Financial support and onsite mentorship for those pursuing VTS certification
- Ask us about certification assistance
Schedule
- Full-Time
- Monday – Friday
- Flexibility/ Weekend availability as needed
Job Description
The Clinical Nurse Manager plays a vital leadership role at CASE, serving as a positive role model for staff while overseeing all aspects of daily clinical operations. Working closely with the Medical Director and Hospital Director, this position ensures that departmental standards are consistently met and organizational goals are achieved.
Success in this role requires exceptional communication skills and the ability to build strong professional relationships with doctors, technical staff, client service representatives, the education department, and fellow leaders. The ideal candidate is dependable, energetic, and highly organized—capable of managing multiple priorities in a fast-paced, high-pressure environment while maintaining a strong focus on patient care and client service excellence.
Responsibilities
Staff Development & Management
The Clinical Nurse Manager plays a vital leadership role at CASE, serving as a positive role model for staff while overseeing all aspects of daily clinical operations. Working closely with the Medical Director and Hospital Director, this position ensures that departmental standards are consistently met and organizational goals are achieved.
Success in this role requires exceptional communication skills and the ability to build strong professional relationships with doctors, technical staff, client service representatives, the education department, and fellow leaders. The ideal candidate is dependable, energetic, and highly organized—capable of managing multiple priorities in a fast-paced, high-pressure environment while maintaining a strong focus on patient care and client service excellence.
Responsibilities
Staff Development & Management
- Serve as a positive role model and mentor for employees.
- Hold regular one-on-ones with supervisors and staff; track and document performance.
- Oversee annual performance appraisals, raises, and disciplinary actions in partnership with leadership/HR.
- Facilitate departmental, leadership, and managerial meetings.
Scheduling & Staffing
- Create and manage staff schedules, ensuring adequate coverage and workflow efficiency.
- Approve timesheets, PTO, and process payroll.
- Address attendance/punctuality concerns and arrange coverage for absences.
- Support recruiting: post jobs, interview candidates, oversee working interviews, extend offers, and coordinate onboarding/offboarding.
Operations & Training
- Review and update protocols, training manuals, and job descriptions.
- Collaborate with managers and education teams to deliver consistent training programs.
- Address client concerns, de-escalating when possible or escalating as needed.
- Gather real-time feedback from doctors on workflows and patient care.
Documentation & Reporting
- Maintain accurate employee records, forms, and documentation.
- Track departmental goals, common errors, and KPIs to drive process improvements.
Core Skills & Abilities
- Leadership: Inspire, guide, and develop staff while managing diverse responsibilities.
- Client Service: Deliver exceptional service by evaluating needs, ensuring satisfaction, and upholding standards.
- Patient Care: Strong knowledge of disease processes, treatment quality, and compassionate care.
- Administrative Expertise: Proficient in scheduling, documentation, and information systems.
- Social Awareness: Adapt communication to effectively support staff, clients, and patients.
- Process Improvement: Identify opportunities to streamline operations and enhance client experience.
Qualifications
- Associate's degree (A. A.) in animal technology or Bachelor’s preferred along with current technical certification (RVT, CVT, LVT, CVA).
- Relevant experience or equivalent combination of education and experience will be considered.
- At least 5 years of experience working in veterinary clinical role.
- At least 2 years of full-time work experience in a leadership role (lead, supervisor, manager).
- Culture builders—team players eager to promote trust, collaboration, and a positive work environment.
- Adaptability—individuals willing to go the extra mile to ensure the best patient and client experience.
- Fluent English skills (speaking & reading) are required for the role; fluency in multiple languages a plus
About CASE
Colorado Animal Specialty & Emergency (CASE) is one of the largest and most advanced specialty and emergency veterinary hospitals in the Rocky Mountain region. Our team provides comprehensive emergency and specialty care, utilizing advanced diagnostic and treatment capabilities to support pets and their families throughout Colorado. Through collaboration, innovation, and compassionate service, CASE is dedicated to preserving and enhancing the human-animal bond.
Nearby Communities
CASE attracts team members from throughout the Front Range, including:
Colorado Animal Specialty & Emergency (CASE) is one of the largest and most advanced specialty and emergency veterinary hospitals in the Rocky Mountain region. Our team provides comprehensive emergency and specialty care, utilizing advanced diagnostic and treatment capabilities to support pets and their families throughout Colorado. Through collaboration, innovation, and compassionate service, CASE is dedicated to preserving and enhancing the human-animal bond.
Nearby Communities
CASE attracts team members from throughout the Front Range, including:
- Boulder, CO
- Longmont, CO
- Louisville, CO
- Lafayette, CO
- Superior, CO
- Westminster, CO
- Broomfield, CO
- Arvada, CO
- Thornton, CO
- Denver, CO
- Erie, CO
- Golden, CO
About Ethos Veterinary Health
Ethos Veterinary Health, part of the NVA Group, is where you come to practice world-class medicine, and help shape what veterinary care becomes next. Across our network of 140 specialty and emergency hospitals, science moves forward, standards are elevated, and innovation is put into practice every day. You’ll work alongside respected veterinary leaders in academic-caliber hospitals designed for learning, teaching, and discovery. Here, mentorship is a two-way street. You’ll share your expertise, learn from others, and continue to grow, clinically, professionally, and personally. At Ethos, you inspire hope, deliver exceptional care, and pursue veterinary medicine at its highest level, together.
Join Us
At Ethos, this isn’t just a job, it’s an opportunity to practice medicine at the highest level and help shape the future of veterinary care.
Candidates can confidentially submit their CV to Talent Acquisition Partner Craig at Craig.Rizzo@ethosvet.com
Equal Opportunity Employer
Ethos is an Equal Opportunity Employer. Ethos does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided based on qualifications, competence, merit, and business need.
Salary : $85,000 - $90,000