What are the responsibilities and job description for the Shipping Clerk position at Ethos Laboratories?
Description
JOB OVERVIEW
The Shipping Clerk stocks supplies for the shipping department, prepares outbound orders for shipping, and serves as a backup for additional shipping duties as needed.
ESSENTIAL FUNCTIONS
- Receive inbound shipments when needed
- Unpack and stock supplies in the shipping area
- Break down large quantities of supplies into smaller quantities for outbound shipments
- Notify the appropriate person when shipping supply inventory is getting low
- Maintain shipping department in an organized and orderly manner
- Deliver incoming orders to other departments when needed
- Answer the buzzer when vendors or visitors arrive
- Perform 2nd Check process on outbound shipments
- Check items to be shipped against the supply request to confirm that quantities, destination, and customer information are correct
- Assemble orders for shipping, using appropriate shipping container
- Move completed outbound shipments to a designated pick-up area
- Ensure that all packages needing to be shipped out are ready when FedEx/UPS arrives
- File shipping requests appropriately when completed
- As needed, perform additional shipping duties as a backup
- Answer incoming calls to the Shipping department
- Receive and process shipping requests from internal and external customers via phone, e-mail, online, or paper requests
- Print requisition forms and shipping labels with correct customer information, cross-referenced with information in the Laboratory Information System (LIS)
- Prepare appropriate outbound shipping labels
- Respond to internal/external customer inquiries related to shipments
- Other duties as assigned
Requirements
PROFESSIONAL REQUIREMENTS
- Regular and prompt attendance
- Requires a high level of attention to detail and organization
- Must be able to meet deadlines consistently
- Must be a self-starter and quick learner
- Must be able to multi-task
- Must be able to plan and organize his/her work, but also remain flexible if priorities change
- Ability to listen, learn, and promote accountability and responsibility related to shipping and receiving processes
- Ability to perform work following established standard operating procedures and ensuring the highest quality standards are maintained
- Proficient with Microsoft Office applications
EDUCATION AND EXPERIENCE REQUIREMENTS
- High School Diploma or GED required
KNOWLEDGE, SKILLS AND ABILITIES
- Ability to communicate effectively, orally, and in writing
- Ability to function seamlessly in a team environment and promote collaboration
PHYSICAL REQUIREMENTS
- Work in varying degrees of temperature (heated or air conditioned)
- Position requires sitting, walking, reaching, bending, stooping, and handling objects with hands and/or fingers, talking and/or hearing, and seeing
- Work will be performed in a laboratory environment and exposes the incumbent to normal laboratory hazards and chemicals, including biohazard materials
- Must be able to lift up to 40 pounds
DIRECT REPORTS
- None
