What are the responsibilities and job description for the Direct Store Delivery (DSD) Manager position at Ethnix Group?
The Direct Store Delivery (DSD) Manager is responsible for leading and executing route sales operations to drive revenue growth, strengthen market presence, and ensure high standards of in-store execution. This role oversees distribution, merchandising, and customer relationships while developing a high-performing team focused on results, efficiency, and service quality.
This position plays a key role in connecting Sales, Operations, and Logistics, ensuring alignment between strategy and field execution.
Qualifications
- Lead execution of DSD route sales, ensuring strong merchandising, product placement, and brand visibility
- Develop and implement sales strategies to grow existing accounts and secure new business
- Oversee daily distribution, order management, and promotional execution
- Analyze sales data and market trends to improve route efficiency and profitability
- Identify and execute opportunities for route expansion and market penetration
- Build and maintain strong customer relationships to support retention and growth
- Manage inventory levels, product freshness, and controllable costs
- Lead, coach, and develop team members through training, feedback, and performance management
- Monitor team performance using KPIs and sales metrics, driving accountability and results
- Partner with cross-functional teams to ensure operational alignment and execution
- Support recruiting and team development in partnership with Human Resources
- Ensure compliance with company policies, safety standards, and operational procedures
Qualifications
- 3–5 years of experience in sales leadership, preferably in DSD or route-based environments
- Proven ability to lead teams and drive measurable sales results
- Strong analytical and problem-solving skills, with experience using sales data and reporting tools
- Effective communication and relationship-building skills
- Ability to manage multiple priorities in a fast-paced, field-based environment
- Bachelor’s degree in Business or related field preferred
- Bilingual in English and Spanish required
- Valid driver’s license required