What are the responsibilities and job description for the Program Manager position at etelligentgroup?
Company Overview:
Over the past 15 years, eTel has delivered essential solutions for the federal government by securing and managing data, providing scalable identity access, modernizing legacy systems, and building high-performance platforms. By integrating new technologies and ensuring reliable operations we help agencies stay prepared for future challenges As a premier technology solutions and services company to the US federal government, eTel possesses longstanding relationships across the federal civilian marketplace. Other customers include the broader Treasury Department, Commerce Department, and State Department.
eTel offers integrated CMMI Level 3 processes, tools, and techniques with innovative, cost-efficient, and secure solutions to address complex challenges. eTel also holds ISO 9001:2015, ISO/IEC 27001:2013, and ISO/IEC 20000-1:2018 certifications, and offers dedicated subject matter experts (SMEs) and thought leaders that possess a deep understanding of customers’ environments and challenges.
Security Clearance: Secret or TS clearance (Mandatory). Candidates without active secret clearance will not be considered.
Citizenship: US Citizen (MUST)
Overview:
The Program Manager will lead planning, execution, governance, and reporting for a large-scale Agile/DevSecOps program at the Centers for Medicare & Medicaid Services (CMS). This role oversees multi-disciplinary teams delivering secure API platforms in compliance with CMS Technical Reference Architecture (TRA), Acceptable Risk Safeguards (ARS), and Target Lifecycle (TLC) standards.
Core Responsibilities:
- Direct all program activities including transition-in, O&M, modernization, and transition-out.
- Manage project planning, budgets, schedules, and performance metrics.
- Lead Agile delivery using SAFe methodology across multiple Scrum teams.
- Serve as primary liaison to CMS Contracting Officer’s Representative (COR) and stakeholders.
- Ensure compliance with CMS lifecycle, ARS 5.1, and FISMA Moderate requirements.
- Oversee risk management, issue resolution, and performance reporting.
- Coordinate subcontractor and partner performance; drive quality outcomes per QASP.
Required Experience:
- 10 years of federal IT program management experience.
- 5 years leading Agile/DevSecOps programs, preferably at CMS or HHS.
- Proven delivery in cloud, API, or data integration environments.
- Experience with CMS TRA, TLC, and ARS frameworks.
- Strong leadership, stakeholder communication, and contract management skills.
Certifications:
- PMP or PgMP (required).
- Certified Scrum Master (CSM), SAFe Agilist, or equivalent Agile credential (preferred).
- ITIL v4 (preferred).
Location: Work will be primarily onsite in Washington, DC, or other designated sites. Remote work requires prior client approval. Local and occasional out-of-area travel may be required.
Commitment to Diversity -
eTelligent Group provides equal employment opportunities (EEO) to all applicants without regard to race, color, religion, gender, sexual orientation, gender identity, nations origin, age, disability, genetic information, marital status, amnesty, status as a covered veteran, and any other characteristic provided in accordance with applicable, federal, state and local laws.
