Sr Business Systems Analyst

Job Title: Sr. Business Systems Analyst
Location: Sunnyvale, CA - Hybrid (3days per week, Tue-Thu)
Duration: 12 Months

Job Description:
Client is the world’s largest professional network, built to help members of all backgrounds and experiences achieve more in their careers. Our vision is to create economic opportunity for every member of the global workforce. Every day our members use our products to make connections, discover opportunities, build skills, and gain insights. We believe amazing things happen when we work together in an environment where everyone feels a true sense of belonging, and that what matters most in a candidate is having the skills needed to succeed. Join us to challenge yourself with work that matters.

We trust each other to do our best work where it works best for us and our teams. This role offers a hybrid work option, meaning you can both work from home and commute to a Clients office, depending on what’s best for you and when it is important for your team to be together.

Responsibilities:
• Elicit, analyze, and document business requirements from stakeholders using various techniques.
• Conduct thorough analysis of workflows and systems to identify areas for improvement.
• Translate business requirements into detailed functional specifications, user stories, and use cases.
• Solid knowledge and hands on configuration and/or development experience with Client platform
• Manifests hands-on domain knowledge in business processes and systems that support Sales.
• A self-motivated person who can influence and drive cross-functional, cross-geo teams, promoting timely and effective communication.
• Ensures the application is supported by creating comprehensive requirement documentation and test cases(as needed).
• Recommends solutions, and considers opportunities to extend and leverage existing tools/products.
• Experience with Agile development and methodologies.
• A strong sense of urgency to help customers and the ability to identify insights and deliver quality, innovative experiences quickly.
• Strong documentation and process mapping skills
• Excellent stakeholder management and cross-functional communication skills
• Strong analytical and problem-solving abilities with high attention to detail
• Ability to manage multiple initiatives in a fast-moving environment

Basic Qualifications:
• BA/BS degree
• 5 years’ experience in business analysis

Preferred Qualifications:
• Prior experience with other Sales or Support 3rd party tools like Gong, Gainsight, Nice WFM and others
• Demonstrated written and verbal communication skills with the ability to manage stakeholder relationships across the organization
• Experience with JIRA is a plus.
• Ability to prioritize, multi-task, and manage multiple complex bodies of work in a fast paced work environment
• Confident, self-aware team player open to receiving/providing feedback to peers and colleagues
• Ability to establish strong relationships with all levels of an organization
• Ability to solve challenges creatively
• Experience working in an agile work environment
• Knowledge and use of analytical and data analysis tools including Excel

Suggested Skills:
• Analytical
• Communication
• Collaboration
• Sales process