What are the responsibilities and job description for the Human Resources Specialist position at eTeam?
Job Title- Human Resource Specialist
Location- Alpharetta, GA - Hybrid
Duration- 12 months
Hybrid role on-site 3 days a week. Please note candidates must have proper equipment set-up of their own when working remotely
Core Responsibilities :
Provide high quality advisory support to HR Business Partners / BU Managers and Leaders alike as on routine, cyclical and ad-hoc HR focus areas including but not limited to reasonable accommodations, background escalations, and Tier 2 leave of absences
Partner with global and regional HR colleagues to support people initiatives
Provide day to day support for employees and managers on advisory HR matters in a timely and accurate way.
Facilitates communication and liaise between employees, managers, the Reasonable Accommodations team, employment law, and other relevant stakeholders
Liaising with employee relations and employment law as required.
Ensure requests are tracked appropriately - documents and maintains accurate, appropriate and timely case notes and status via Firm centralized systems - HRCM and AskHR - from conception to close
Proactively identify trends and suggest actions to reduce risk, provide proactive guidance that will ultimately improve the employee experience
Ensure that service delivery standards are consistently met or exceeds expectations by providing high quality support and guidance
Exceptional judgement; escalates pertinent matters as necessary
Outstanding interpersonal and customer service skills; ability to flex style based on situation and audience
Strong relationship building skills and ability to engender trust quickly
Strong understanding of the Human Resources function and labor laws
Must be a team player who enjoys a high volume, fast paced and dynamic environment
Strong organizational skills and ability to manage multiple workstreams and assignments
Successful candidate will have a roll up your sleeves, can do, mindset and be open to change
Strong ability to multitask and maintain attention to detail while dealing with a heavy volume of workflow
Results orientated and able to meet deadlines
Exhibits ownership and accountability to ensure tasks are completed in a thorough and timely manner
Effective problem solving skills with a high degree of initiative and resourcefulness
Ability to handle confidential information in a professional and discreet manner
Strong Microsoft Office skills in Excel, Power Point, Word, etc.
Stay updated on relevant laws and regulations to ensure compliance
Qualifications :
Bachelor's degree in Human Resources, Business Administration, or related field with preferred years of HR Coordinator / Recruiting experience
Excellent interpersonal skills with demonstrated patience, tact, and respect
Strong organizational, thorough communication skills
Excellent independent judgement; knows when the escalate
Ability to navigate multiple stakeholders
Experience dealing with sensitive matters and ability to maintain confidentiality
Experience in coordinating accommodation requests or similar roles is preferred
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