What are the responsibilities and job description for the Fraud & Compliance - RCA Specialist position at eTeam?
Job Description
- Hybrid - 3 days a week in Knoxville, TN
- The position will be 100% in office during training and until work expectations are met, then transition to hybrid role of three days in office, two days remote.
- 3 MUST HAVE skills - Investigative, analytical, excellent verbal/written communication skills
- 3 NICE TO HAVE skills - Prior SAR experience, project management, background in credit card acquiring/payment services industry
- Minimum education - Bachelors or equivalent work experience
- Prefer to have individuals with banking or credit card processor experience.
- Bachelor's degree, or equivalent work experience
- Two to three years of applicable experience
- Thorough knowledge of applicable laws, regulations, financial services, and regulatory trends that impact their assigned line of business
- Thorough understanding of the business line's operations, products/services, systems, and associated risks/controls
- Thorough knowledge of Risk/Compliance/Audit competencies
- Strong process facilitation, project management, and analytical skills
- Must possess business acumen and credibility to help business line(s) proactively identify and address changing workforce needs
- Excellent presentation, interpersonal, written and verbal communication skills
- Proficient computer navigation skills using a variety of software packages, including Microsoft Office applications and word processing, spreadsheets, databases, and presentations
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