Admission Coordinator

Job Title: Admission Coordinator

Location: Providence, RI 02910

Duration: 06 months

Pay Range: $(24.50 – 25.00)/hr on W2 all-inclusive without benefits

Shift Timings: 8:30am - 5pm EST

Job Description:

• Answer a multi-line phone system and respond to routine questions or forward to appropriate party, all incoming calls to the Office of College Admission
• Keep reception area well organized, with pertinent information on all programs and services easily accessible.
• Provides excellent customer service, administrative support, and problem solving related to prospective students, departmental records. Processes, updates, and supports departmental records and data.
• Provides a wide range of administrative support duties.
• Process incoming and outgoing mail. Scan, index, and match documents to applicant records
• Performs data entry and data corrections
• Coordinate bulk shipments of Admission publications.
• Must be able to lift up to 30lbs, serves as the front desk receptionist.
• Answers phones, welcomes visitors

What is the reason/justification for this need:

• Support our office during the high volume season.
• Technology: MS office and google suite
• If they have CRM experience that is highly preferred.

Job Requirements:

• Type of experience needed: Administrative, document processing, customer service, and database experience
• Number of years of experience needed: 6 months – 1 year
• Minimum education requirement: High school diploma

Job Responsibilities:

• Are there any specific tools the resource will need to know how to use: Office phones, a scanner, and experience using databases
• What is the ideal personality for someone in this role: Someone who is able to work independently, take direction, and a “can do” attitude. Customer service skills are a must.

Provide the TOP 3 “must have” skills:

• Excellent customer service
• Experience with data entry.
• High familiarity using a computer/laptop.