House Attendant

BASIC PURPOSE: Clean and maintain all corridors and public areas in accordance with all housekeeping procedures and standards and security rules and regulations.  As well as guest and employee safety.

ESSENTIAL FUNCTIONS:

•  Pick up keys, radio and Alice device from Security; ensure radio channel is on number 4 and radio works.
• Log in to Alice device 
• Constantly check for any request on Alice and/or the radio and complete as requested.
• Receive assigned section, supplies and any priority request from the Office Coordinator.
• Walk all assigned floors at beginning and end of shift; remove newspapers and service trays, empty ash urns remove trash and /or linens and note areas that need immediate attention. 
• Disinfect and/or strip checked out guest rooms when needed.
• Delivery any requests for guests, supervisors, room attendants and turn down attendants.
• Aid sections housekeepers as needed (i.e. bed boards, roll-way, baby cribs, microwaves, refrigerators, etc.)
• Clean all public areas to the standard while following safety and security procedures and regulations to include but not limited to: hallways, elevators, service areas, emergency stairwells, etc.
• Remove soiled linen, terry and trash from the service areas and take to the appropriate locations in the prescribed manner.
• Walk the floors and remove linen and trash from turn down attendant’s carts periodically.
• Respond to guest requests and questions and report guest issues and complaints in a hospitable manner to ensure guest satisfaction.
• Spin pad / carpet spotting where needed/instructed.
• Remove dirty towels and garbage from the pool area at the end of the day. Refill linen as needed.
• Move linen carts to necessary locations based on MLS deliveries and pick-ups.