Medical Receptionist

Job Summary

We are seeking a dynamic and detail-oriented Medical Receptionist to join our healthcare team. In this vital role, you will serve as the first point of contact for patients, providing exceptional customer service while managing a variety of administrative and clinical support tasks. Your energetic approach will ensure smooth clinic operations, accurate documentation, and a welcoming environment for all visitors. This position offers an exciting opportunity to contribute to patient care excellence while utilizing your strong organizational and technical skills.

Responsibilities

• Greet patients warmly, verify their information, and assist with check-in and check-out processes using Electronic Health Record (EHR) systems such as Epic, Meditech, Athenahealth, or eClinicalWorks.
• Schedule appointments efficiently by coordinating calendars and managing patient flow through medical scheduling tools.
• Collect and process patient payments, insurance information, and medical collections with accuracy and attention to detail.
• Review and update medical records, ensuring compliance with HIPAA regulations and clinical confidentiality policies.
• Assist with documentation review, coding (CPT, ICD-9, ICD-10), and billing procedures to support accurate medical billing and coding practices.
• Handle phone communication professionally, providing clear information about clinic services, appointment reminders, and insurance inquiries.
• Maintain organized filing systems for medical records and ensure electronic health records are up-to-date in EMR/EHR platforms.
• Support clinical staff with administrative tasks such as data entry, filing, typing (including 10-key), and managing health information management systems.
• Collaborate with healthcare providers to facilitate care plans and coordinate patient intake processes efficiently.
• Ensure all office equipment is functioning properly and assist in maintaining a clean, welcoming front desk environment.

Qualifications

• Proven experience in a medical office setting or healthcare environment with strong clerical skills.
• Familiarity with EMR/EHR systems such as Epic, Meditech, Athenahealth, or eClinicalWorks is highly preferred.
• Knowledge of medical terminology, health insurance procedures, CPT coding, ICD coding (ICD-9/ICD-10), Medicare processes, and HIPAA compliance.
• Excellent customer service skills with the ability to communicate effectively via phone and in person while demonstrating proper phone etiquette.
• Strong computer skills including proficiency in Microsoft Office applications and electronic health records management.
• Ability to review medical documentation accurately and support billing/coding activities confidently.
• Bilingual abilities are a plus to serve diverse patient populations effectively.
• Prior clinic or hospital experience is highly desirable; familiarity with health information management is beneficial.
• Exceptional organizational skills with attention to detail in documentation review and medical records management.
• Demonstrated ability to handle multiple tasks efficiently in a fast-paced environment while maintaining professionalism.

Join our team as a Medical Receptionist where your enthusiasm for healthcare administration will make a meaningful difference in patient experiences! We value energetic professionals committed to delivering outstanding service while supporting the operational excellence of our healthcare facility.

Pay: $15.00 - $16.00 per hour

Work Location: In person

Salary : $15 - $16