What are the responsibilities and job description for the CLINICAL DIRECTOR position at Estelle's Professional Community Services?
Estelle’s Professional Community Services (EPCS) is seeking an experienced, organized, and solutions-focused Clinical Director to provide clinical leadership across our growing behavioral health programs in the Hampton Roads area.
This is a full-time leadership opportunity for a fully licensed clinician who understands community-based behavioral health services and can develop strong teams, maintain clinical quality, and ensure regulatory compliance. The Clinical Director will work closely with executive leadership while having meaningful authority over clinical operations, staff development, and quality improvement.
KEY RESPONSIBILITIES
• Provide clinical oversight for EPCS programs, including Assertive Community Treatment (ACT), Community Stabilization, and Mental Health Skill-Building Services
• Supervise and support program leaders, licensed clinicians, and clinical staff
• Ensure services comply with DBHDS, DMAS, Medicaid, payer, and applicable licensing requirements
• Monitor clinical documentation, treatment planning, assessments, service delivery, and medical necessity
• Lead clinical audits, quality-improvement initiatives, and corrective-action planning
• Strengthen clinical workflows, accountability systems, and staff performance standards
• Participate in the recruitment, interviewing, onboarding, and competency assessment of clinical personnel
• Provide guidance regarding high-risk cases, crisis situations, medication-related concerns, and continuity of care
• Collaborate with medical providers, hospitals, community partners, and referral sources
• Ensure appropriate clinical coverage and escalation procedures are maintained
• Prepare programs for licensing reviews, payer audits, and fidelity assessments
• Promote a professional culture focused on ethical practice, client outcomes, teamwork, and accountability
QUALIFICATIONS
• Active, unrestricted Virginia license as an LCSW, LPC, LMFT, or other independently licensed behavioral health professional appropriate for the position
• Master’s degree in counseling, social work, psychology, marriage and family therapy, or a related behavioral health field
• Previous clinical leadership, program management, or supervisory experience
• Strong knowledge of community-based behavioral health services and Medicaid documentation requirements
• Experience with ACT or intensive community-based services strongly preferred
• Knowledge of Virginia DBHDS and DMAS requirements strongly preferred
• Ability to manage clinical risk, evaluate staff competency, and implement corrective actions
• Strong communication, organization, decision-making, and team-development skills
• Ability to balance clinical quality, regulatory compliance, staff support, and operational needs
WHAT EPCS OFFERS
• Competitive salary based on experience and credentials
• Support from executive and administrative leadership
• Meaningful authority in clinical hiring and program-quality decisions
• Opportunities to strengthen and expand established behavioral health programs
• A mission-driven environment serving individuals with significant behavioral health needs
• Paid time off and additional benefits based on eligibility
• A leadership structure designed to support sustainable clinical operations
SCHEDULE
Full-time
Primarily Monday through Friday, with availability for consultation during urgent clinical situations as needed.
LOCATION
Hampton Roads, Virginia
The position requires a combination of office-based leadership and program oversight.
ABOUT EPCS
Estelle’s Professional Community Services provides community-based behavioral health services to adults throughout the Hampton Roads region. Our mission is to help individuals achieve stability, independence, and improved quality of life through compassionate, clinically appropriate, and person-centered care.
TO APPLY
Please submit your résumé and a brief statement describing your clinical leadership experience, knowledge of Virginia community mental health services, and experience supervising multidisciplinary teams.
EPCS is an equal-opportunity employer. Employment decisions are made without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other status protected by applicable law.
This is a full-time leadership opportunity for a fully licensed clinician who understands community-based behavioral health services and can develop strong teams, maintain clinical quality, and ensure regulatory compliance. The Clinical Director will work closely with executive leadership while having meaningful authority over clinical operations, staff development, and quality improvement.
KEY RESPONSIBILITIES
• Provide clinical oversight for EPCS programs, including Assertive Community Treatment (ACT), Community Stabilization, and Mental Health Skill-Building Services
• Supervise and support program leaders, licensed clinicians, and clinical staff
• Ensure services comply with DBHDS, DMAS, Medicaid, payer, and applicable licensing requirements
• Monitor clinical documentation, treatment planning, assessments, service delivery, and medical necessity
• Lead clinical audits, quality-improvement initiatives, and corrective-action planning
• Strengthen clinical workflows, accountability systems, and staff performance standards
• Participate in the recruitment, interviewing, onboarding, and competency assessment of clinical personnel
• Provide guidance regarding high-risk cases, crisis situations, medication-related concerns, and continuity of care
• Collaborate with medical providers, hospitals, community partners, and referral sources
• Ensure appropriate clinical coverage and escalation procedures are maintained
• Prepare programs for licensing reviews, payer audits, and fidelity assessments
• Promote a professional culture focused on ethical practice, client outcomes, teamwork, and accountability
QUALIFICATIONS
• Active, unrestricted Virginia license as an LCSW, LPC, LMFT, or other independently licensed behavioral health professional appropriate for the position
• Master’s degree in counseling, social work, psychology, marriage and family therapy, or a related behavioral health field
• Previous clinical leadership, program management, or supervisory experience
• Strong knowledge of community-based behavioral health services and Medicaid documentation requirements
• Experience with ACT or intensive community-based services strongly preferred
• Knowledge of Virginia DBHDS and DMAS requirements strongly preferred
• Ability to manage clinical risk, evaluate staff competency, and implement corrective actions
• Strong communication, organization, decision-making, and team-development skills
• Ability to balance clinical quality, regulatory compliance, staff support, and operational needs
WHAT EPCS OFFERS
• Competitive salary based on experience and credentials
• Support from executive and administrative leadership
• Meaningful authority in clinical hiring and program-quality decisions
• Opportunities to strengthen and expand established behavioral health programs
• A mission-driven environment serving individuals with significant behavioral health needs
• Paid time off and additional benefits based on eligibility
• A leadership structure designed to support sustainable clinical operations
SCHEDULE
Full-time
Primarily Monday through Friday, with availability for consultation during urgent clinical situations as needed.
LOCATION
Hampton Roads, Virginia
The position requires a combination of office-based leadership and program oversight.
ABOUT EPCS
Estelle’s Professional Community Services provides community-based behavioral health services to adults throughout the Hampton Roads region. Our mission is to help individuals achieve stability, independence, and improved quality of life through compassionate, clinically appropriate, and person-centered care.
TO APPLY
Please submit your résumé and a brief statement describing your clinical leadership experience, knowledge of Virginia community mental health services, and experience supervising multidisciplinary teams.
EPCS is an equal-opportunity employer. Employment decisions are made without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other status protected by applicable law.