Maitre D

Estela is seeking an experienced Maître d'One of the most celebrated restaurants in the United States, Estela is an intimate downtown bistro from chef Ignacio Mattos can be experienced in many ways, whether it’s a thrilling dinner in the dining room, a leisurely weekend brunch with friends, or a late-night drink at the bustling bar. Since opening in 2013, the restaurant has served several signature dishes that are now considered New York City classics, while always offering guests something new to try. Our commitment to quality and passion for exceptional dining experiences have earned estela one Michelin star, among other major accolades. Estela is currently seeking a Maître d'who shares our passion for its cuisine, embraces a team-oriented style of service and is able to balance the nuanced demands of this dynamic position. Maître d' is the first point of contact for our guests and works closely with estela management teams to ensure that all guests have pleasurable dining experiences. Our ideal candidate has a gracious and accommodating approach that comes easily to them.This position requires availability on weekends and holidays. Requirements for SuccessAbility to maintain a pleasant demeanor and attitude that will foster a welcoming environment for our guestsWillingness to learn and growPrevious customer service experiencePrevious experience as a Maître d'Ability to clearly, calmly, and concisely communicateAbility to lead a team Experience using Resy or a similar platformAbility to keep the flow of serviceAbility to work in fast paced environments Guest Service Ensure all guests consistently receive courteous and efficient service. Respond positively and promptly to customer concerns and complaints. Communicate any food allergy or special nutrition needs to kitchen team. Maintain a welcoming and orderly restaurant environment. Build relationships with repeat guests. . Company Values Understand that we require a positive and respectful attitude in the workplace. Understand and behave in a way that is in line with the company’s values of respect, excellence, transparency, and resilience. The full definition of these values is in our company handbook. Benefits Medical, Dental and Vision insurance for full time employeesCommuter BenefitsPersonal Paid Time OffGym MembershipDining Discounts across Mattos Hospitality restaurants Employee Wellness Program Parental Leave Program Employee Assistance Program Physical DemandsThe physical demands for this position are seeing, hearing, speaking, reaching, standing for long periods, bending, and moving intermittently during working hours. The duties of this position may change from time to time. Mattos Hospitality reserves the right to add or delete duties and responsibilities at the discretion of Mattos Hospitality or its managers. This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive. At Mattos Hospitality our purpose is to create an inspiring, sustainable and prosperous business that brings joy, takes care of others, and helps build community through craftmanship around the table. Our company culture supports the growth and development of our employees and provides opportunities for education and advancement. We provide equal employment opportunities (EEO) to all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws More detail about estela part of Mattos Hospitality, please visit https://culinaryagents.com/entities/46532-estela

Salary : $32 - $36