What are the responsibilities and job description for the IT Operations Coordinator position at Essintial Enterprise Solutions?
Temporary Description
Description
The Technical Recruiting and Operations Coordinator is expected to provide administrative support between Staffing Solutions and other departments at Essintial. The ideal candidate should excel in organization, communication, and adaptability. A background in computer hardware or IT technician experience, especially in IT infrastructure, cabling, or networking, is a plus but not required. IT/Field resource management a plus. Proficiency in data entry and Microsoft Office is essential, alongside the ability to work autonomously and collaboratively in a fast-paced IT environment. This is an entry-level opportunity ideal for someone eager to learn. We provide hands-on training and mentorship for candidates who are motivated and dependable, even without prior experience. Flexibility in working hours during peak times is also a key requirement. This is not remote; this is an onsite position with your team, dress code business casual.
Responsibilities
Requirements
Requirements
Qualifications
Description
The Technical Recruiting and Operations Coordinator is expected to provide administrative support between Staffing Solutions and other departments at Essintial. The ideal candidate should excel in organization, communication, and adaptability. A background in computer hardware or IT technician experience, especially in IT infrastructure, cabling, or networking, is a plus but not required. IT/Field resource management a plus. Proficiency in data entry and Microsoft Office is essential, alongside the ability to work autonomously and collaboratively in a fast-paced IT environment. This is an entry-level opportunity ideal for someone eager to learn. We provide hands-on training and mentorship for candidates who are motivated and dependable, even without prior experience. Flexibility in working hours during peak times is also a key requirement. This is not remote; this is an onsite position with your team, dress code business casual.
Responsibilities
- Assist in recruiting, interviewing, and placing candidates in cabling project roles.
- Communicate with company Field Service Technicians by phone and email
- Utilize IT tools and software, particularly focusing on Microsoft Excel and Word for tech documentation.
- Coordinate and schedule tech meetings, appointments, and candidate interviews
- Collaborate with Project department to ensure seamless tech operations and effective communication.
- Act as a Jr. Tech manager to ensure efficient tech coaching, management, and conflict resolution
- Prioritize and assign resources efficiently to optimize technician schedules and meet operational goals.
- Utilize internal tools, spreadsheets, and dispatching systems to identify and assign available technicians based on service requirements and geographic location.
- Flexibility and adaptability to handle changing priorities and responsibilities. And execute efficiently in a fast-paced environment
Requirements
Requirements
Qualifications
- A high school diploma or equivalent is required, additional background with administration experience a plus
- Background with IT services and computer science education not required but a plus
- Strong work ethic, a positive attitude, and ability to dress in business casual
- Strong knowledge of Microsoft Office Suite, including Excel and Word.
- Excellent organizational skills, with high attention to detail.
- Strong communication and interpersonal skills, with the ability to interact with multiple departments and field technicians
- Ability to work independently and handle multiple tasks simultaneously.
- Ability to prioritize and meet deadlines in a fast-paced environment.
- Strong problem-solving and ability to prioritize tasks throughout the day.
- Flexibility and adaptability to handle changing priorities and responsibilities.
Salary : $18 - $20