What are the responsibilities and job description for the Department Manager position at Essential Pest Control?
Job Summary
Essential Pest Control is looking for dynamic Manager to join our team. Essential has been providing quality pest control service in Tucson and surrounding areas since 1981. This is a demanding and challenging position that entails a high level of responsibility. The position is a combination of facilitating the needs of our internal and external customer, customer retention and department growth and fulfilling the needs of the company and department.
We are currently seeking a talented individual for the position of Manager that can motivate 10 employees, effectively complete monthly production goals, manage sales incentive programs, create and maintain employee development procedures and effectively grow the company. Accepting applicants with a minimum of 3 years of management experience within a service industry field preferable the pest control industry.
Responsibilities and Duties
- Engage, coach and manage 10 employee’s
- Manage hiring, recruiting and employee disciplinary process
- Facilitate the needs of our customers, department, and company
- Implement and maintain initial and ongoing employee training programs
- Communicate, implement and document company policy and procedures
- Communicate, implement and document employee’s job duties and expectations
- Maintain equipment, vehicle fleet and verification of fleet GPS reports
- Manage chemical tracking reports, chemical orders and dispersing chemical to employees
- Execute quality control measures to ensure customers are receiving quality service
- Resolve employee and customer concerns
- Manage department and individual employee sales goals to ensure growth of the department
- Manage and meet department goals
- Networking and community involvement to generate new business opportunities
- Ensure department is compliant with the Office of Pest Management
- Run department reports to track customer retention, and sales reports to ensure department is efficient and communicate results with employees
- Oversee routing and scheduling demands
- Help other departments as needed
Qualifications and Skills
- Excellent interpersonal and influencing skills to establish trust, credibility and rapport with internal and external customers
- Excellent time management skills required
- Ability to make formal presentations on a variety of work-related topics on a regular basis required
- Experience leading and implementing initiative across all levels of the organization
- Proven ability to effectively manage vendor resources
- Excellent written and verbal communication, presentation and facilitation skills
- Submit and pass initial and random drug screenings
- Must have a clean criminal background check
- Flexible schedule and be able to work weekends when needed
- Proficient with Microsoft Office
Benefits
- Medical and dental insurance available after 90 days of employment
- Paid holiday and sick after 90 days of employment
- Paid vacation
- 401K
- Company vehicle
- Company cell phone
Job Type: Full-time
Pay: $50,000.00 - $60,000.00 per year
Benefits:
- 401(k) matching
- Health insurance
- Paid time off
Salary : $50,000 - $60,000