ESSENTIAL FORD OF STUART QUICK LANE SERVICE ADVISORS

ESSENTIAL FORD OF STUART QUICK LANE SERVICE ADVISORS

Commissioned based pay plan $60,000 - $100,000 plus annually.

Essential Ford is proud to be part of the Superstore Automotive Group family. It is our mission to make every customer a customer for life. Our goal is to exceed a client’s total expectation when they arrive at our dealership, so we realize we must first provide that level of investment to our employees through continual training, career development and opportunities for growth. Your professional development is one of our top priorities. That's why we're proud to offer our staff members with a comprehensive benefits package, competitive compensation plans, and abounding avenues to grow your career with us!

As a Service Advisor, you will own our customer’s experience in the service lane and are the first point of contact for the client as it relates to their vehicle status, repairs, diagnostics and issues. You will need to become well-versed in product offerings, inventory needs, technician scheduling and customer service. From greeting vehicle owners on the drive line to explaining the repair process, our Service Advisors are true professionals who enjoy helping others.

Responsibilities

• Greet customers in lane
• Perform walk around visual inspection of vehicle
• Create work orders, verify vin history and open recalls
• Identify and advise customers of routine maintenance needs
• Must maintain group average or better customer satisfaction scores
• Provide updates to customers on the status of their vehicles
• Related duties assigned by management team

Qualifications

• At least 1 year of Automotive Service experience
• Prior automotive experience and MUST have a verifiable CSI score history is a must!
• Have excellent follow-up skills
• Organized and friendly personality
• Demonstrated ability to manage others
• Time management skills
• Fantastic communication skills with your customers
• Professional, well-groomed personal appearance
• Consistent record of service and sales success
• Strong record of positive customer satisfaction results
• Team oriented and self-motivated
• Able to work with little supervision
• Clean driving record and valid driver’s license

What We Offer

• Medical, Dental, and Vision Insurance
• Paid Vacation
• Paid Company Holidays
• Paid Training
• Career Growth and Internal Promotions
• Custom and Competitive Wage Plans

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Job Type: Full-time

Pay: $60,000.00 - $100,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Ability to Commute:

• Stuart, FL (Required)

Ability to Relocate:

• Stuart, FL: Relocate before starting work (Preferred)

Work Location: In person

Salary : $60,000 - $100,000