What are the responsibilities and job description for the Patient Access Supervisor position at Essentia Health?
Job Description
This position provides leadership and support to patient access staff in designated department(s). Assists manager in maintaining optimal staffing models based on volumes and monitors quality and productivity. Exhibits and promotes the Essentia Health customer service philosophy to ensure patients and visitors receive exceptional service. Provides feedback and coaching to staff as necessary and assists with the development of training programs. Key Responsibilities:
Associates degree or at least 64 credits completed towards BA, BA must be completed within three years of hire or transfer. (New hires as of 10/1/2021, must have an AA degree obtained within two years of hire or transfer)
Employee Benefits at Essentia Health: At Essentia Health, we’re committed to supporting your well-being, growth, and work-life balance. Our comprehensive benefits include medical, dental, vision, life, and disability insurance, along with supplemental options to fit your needs. We offer a 401(k) plan with employer contributions to help you plan for the future, and we invest in your professional development through training, tuition reimbursement, and educational programs. To help you thrive both at work and at home, we provide flexible scheduling, generous time off, and wellness resources focused on your physical, mental, and emotional health. Please note that benefit eligibility may vary. For full details, refer to your benefit summary or contact our HR Service Center at (218) 576-0000.
Job Location: Jamestown Clinic
Shift Rotation: Day Rotation (United States of America)
Shift Start/End: /
Hours Per Pay Period
Compensation Range: $53435 - $80163 / year
Union
FTE: 1
Weekends
Call Obligations:
This position provides leadership and support to patient access staff in designated department(s). Assists manager in maintaining optimal staffing models based on volumes and monitors quality and productivity. Exhibits and promotes the Essentia Health customer service philosophy to ensure patients and visitors receive exceptional service. Provides feedback and coaching to staff as necessary and assists with the development of training programs. Key Responsibilities:
- Provides information to, and maintains relationships with external and internal providers, nursing staff, operation managers, front office staff, and customers to provide coordinated services.
- Stays current with clinical, provider, registration and scheduling information related to the serviced departments.
- Assists in maintaining scheduling protocols for many different Essentia Health departments.
- Assists in monitoring all work queues to ensure timely and quality patient care.Preferred Qualifications:
- Previous leadership experience
Associates degree or at least 64 credits completed towards BA, BA must be completed within three years of hire or transfer. (New hires as of 10/1/2021, must have an AA degree obtained within two years of hire or transfer)
Employee Benefits at Essentia Health: At Essentia Health, we’re committed to supporting your well-being, growth, and work-life balance. Our comprehensive benefits include medical, dental, vision, life, and disability insurance, along with supplemental options to fit your needs. We offer a 401(k) plan with employer contributions to help you plan for the future, and we invest in your professional development through training, tuition reimbursement, and educational programs. To help you thrive both at work and at home, we provide flexible scheduling, generous time off, and wellness resources focused on your physical, mental, and emotional health. Please note that benefit eligibility may vary. For full details, refer to your benefit summary or contact our HR Service Center at (218) 576-0000.
Job Location: Jamestown Clinic
Shift Rotation: Day Rotation (United States of America)
Shift Start/End: /
Hours Per Pay Period
Compensation Range: $53435 - $80163 / year
Union
FTE: 1
Weekends
Call Obligations:
Salary : $53,435 - $80,163
