What are the responsibilities and job description for the Sr. Training Sales Enablement Specialist position at Esri?
Overview
Join the Training Services team as a Sr. Training Sales Enablement Specialist and play a pivotal role in empowering our training sales organization. You'll be responsible for designing and delivering impactful enablement programs that equip our training sales teams with the knowledge, skills, and tools they need to succeed. This role partners closely with training sales, training marketing, and sales operations to ensure alignment and drive performance across the entire sales lifecycle.
Esri has a Relocation Assistance Program and can provide support with relocating to the Charlotte, NC area for this position.
Responsibilities
- Empower Sales Teams. Develop and deliver internal enablement programs that align with each stage of the sales process and each product line. Provide ongoing enablement resources and support to Training Consultants (TCs) and Sales Managers to strengthen performance and foster a culture of continuous improvement.
- Design Onboarding Experiences. Define and implement an onboarding program that accelerates ramp-up time for new sales hires. Create onboarding resources that are engaging, accessible, and tailored to role-specific needs.
- Create Enablement Collateral. Produce high-impact enablement materials such as playbooks, guides, templates, and case studies to support customer conversations and deal progression.
- Deliver Engaging Training. Design and facilitate internal enablement training through diverse formats including videos, live sessions, and interactive workshops. Promote peer learning and best practice sharing through forums, panels, and community-building efforts.
- Drive Tool Adoption. Contribute to enablement and change management initiatives to ensure effective use of sales tools and technologies. Partner with Sales Operations to identify gaps and opportunities for improvement.
- Align Sales and Marketing. Collaborate with Training Sales and Marketing teams to ensure sales content (e.g., flyers, case studies) is aligned with selling needs and is delivered to sales employees in an effective manner. Maintain a feedback loop to foster a creative and collaborative environment with marketing.
- Measure Impact. Track and analyze enablement effectiveness using sales performance metrics and success case studies. Use insights to refine programs and demonstrate business impact.
Requirements
- 5 years of experience in sales enablement, sales operations, training, or related roles
- Proven ability to design and deliver engaging internal enablement programs
- Strong understanding of sales processes and tools
- Excellent communication and facilitation skills
- Experience with coaching and mentoring sales professionals
- Ability to manage multiple projects and priorities
- US citizenship and willingness and ability to maintain a US Security Clearance
- Bachelor's in business, organizational development, marketing, communications, or related field
Recommended Qualifications
- Experience with sales enablement platforms and CRM systems
- Familiarity with instructional design and adult learning principles
- Strong project management skills
- Background in change management or organizational development
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The Company
At Esri, diversity is more than just a word on a map. When employees of different experiences, perspectives, backgrounds, and cultures come together, we are more innovative and ultimately a better place to work. We believe in having a diverse workforce that is unified under our mission of creating positive global change. We understand that diversity, equity, and inclusion is not a destination but an ongoing process. We are committed to the continuation of learning, growing, and changing our workplace so every employee can contribute to their life's best work. Our commitment to these principles extends to the global communities we serve by creating positive change with GIS technology. For more information on Esri's Racial Equity and Social Justice initiatives, please visit our website here.
If you don't meet all of the preferred qualifications for this position, we encourage you to still apply!
Esri is an equal opportunity employer (EOE) and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need reasonable accommodation for any part of the employment process, please email askcareers@esri.com and let us know the nature of your request and your contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address.
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