What are the responsibilities and job description for the Inside Sales Representative position at ESR Motor Systems?
ESR Motor Systems is thrilled to announce an opening at our soon-to-launch Indianapolis, IN branch for an Inside Sales Representative to join our growing team!
As a leading distributor of industrial electric motors, variable frequency drives, and gearboxes, ESR Motor Systems is known for our extensive inventory, technical expertise, and cutting-edge technology platform that enables us to deliver fast, accurate solutions to our customers.
In this role, you’ll play a key part in our sales efforts—building strong customer relationships, providing expert product support, and helping customers find the right solutions for their industrial applications. You’ll collaborate with a team that’s passionate about customer service, technical excellence, and teamwork.
If you have a friendly, solutions-oriented personality and a talent for understanding customer needs, we’d love for you to help us expand ESR’s reputation as the go-to source for industrial electric motor and drive solutions.
Join ESR Motor Systems and become part of a company that values positivity, service, and innovation—where your contributions will directly impact our growth and help keep critical industries running smoothly.
Responsibilities- Provide support to the branch’s outside sales team members as they work to develop long term customers.
- Engage with customers through phone and email to understand their needs and provide tailored solutions.
- Prepare and present quotes to customers, following up to close sales in a timely manner.
- Process orders, place purchase orders for special order items, give order status updates, and expedite shipments.
- Develop and implement strategies to increase sales within existing and new customer accounts.
- Keep up to date with industry trends and product knowledge to effectively inform and assist customers.
- Provide exceptional customer service, addressing inquiries and resolving issues promptly.
- Ability to work on-site at our office daily (this is not a remote position)
- Proven experience in inside sales in the industrial electric motor or power transmission industries.
- Technical knowledge of electric motors, drives, and gearboxes is required.
- Willingness to perform warehouse duties (especially as we are getting started with a new branch)
- Excellent communication skills, both verbal and written, with a friendly and approachable demeanor.
- Proficiency in using CRM software and Microsoft Office Suite.
- Self-motivated with a results-driven attitude and a strong desire to learn.
- Ability to work collaboratively in a team environment while also being capable of managing individual workload.
- Health Care Plan (Medical, Dental & Vision)
- 401K Retirement Plan
- Life Insurance (Included and Voluntary)
- Paid Time Off (Vacation, Sick & Public Holidays)
- Substantial Performance Bonuses