What are the responsibilities and job description for the Inside Sales Representative position at ESR Motor Systems?
ESR Motor Systems is excited to announce an open, fully remote, Inside Sales position for our National Division which focuses on sales to electric motor repair shops, power transmission distributors, and electrical distributors nationwide. As a leading distributor of new industrial electric motors, variable frequency drives, and gearboxes, we pride ourselves on our extensive inventory of top brands, specialized technical expertise, and our innovative technology platform that enables us to deliver solutions with blazing-fast response times.
In this role, you will be critical to our sales efforts, building relationships with customers and providing them with the in-depth solutions they need. You will have the opportunity to work closely with a team of professionals who are passionate about delivering exceptional customer service and technical knowledge. If you have a friendly demeanor and a knack for understanding customer needs, we would love for you to help us continue to build our reputation as the go-to source for industrial electric motor and drive solutions.
Join us at ESR Motor Systems, where your contributions will help shape the future of our company and keep critical industries running. We are looking for someone who is not only driven and results-oriented but also aligns with our values of positivity, service, and innovation, ensuring we remain competitive in an evolving industry.
Responsibilities- Engage with customers through phone and email to understand their needs and provide tailored solutions.
- Prepare and present quotes to customers, following up to close sales in a timely manner.
- Process orders, place purchase orders for special order items, give order status updates, and expedite shipments.
- Develop and implement strategies to increase sales within existing and new customer accounts.
- Keep up to date with industry trends and product knowledge to effectively inform and assist customers.
- Provide exceptional customer service, addressing inquiries and resolving issues promptly.
- Proven experience in inside sales or a similar sales role, preferably in the industrial electric motor or PT industry.
- Excellent communication skills, both verbal and written, with a friendly and approachable demeanor.
- Strong ability to build and maintain customer relationships and foster trust.
- Technical background or understanding of electric motors, drives, and gearboxes is required.
- Proficiency in using CRM software and Microsoft Office Suite.
- Self-motivated with a results-driven attitude and a strong desire to learn.
- Ability to work collaboratively in a team environment while also being capable of managing individual workload.
- Health Care Plan (Medical, Dental & Vision)
- 401K Retirement Plan
- Life Insurance (Included and Voluntary)
- Paid Time Off (Vacation, Sick & Public Holidays)
- Substantial Performance Bonuses