Housekeeper

Job Title: Housekeeping

Department: TBD 
Reports to: Community Association Manager or Portfolio Manager 
Revision Date: July 14, 2026

Position Overview

The Housekeeping Attendant is responsible for maintaining the cleanliness, sanitation, and overall appearance of assigned condominium and homeowners' association common areas, amenities, and facilities. This position ensures that community spaces are maintained to a high standard of cleanliness, safety, and presentation while supporting a positive resident experience.

The Housekeeping Attendant works closely with the Maintenance Manager, Community Association Manager, and onsite team to perform routine and detailed cleaning services, maintain community standards, monitor facility conditions, and report maintenance or safety concerns. This role supports the association’s commitment to providing clean, welcoming, and well-maintained environments for residents, guests, and visitors.

Core Responsibilities

• Perform daily cleaning and housekeeping duties throughout assigned condominium and homeowners' association facilities.
• Maintain cleanliness ofcommon areasincluding lobbies, hallways, elevators, clubhouses, lounges, fitness centers, restrooms, and other shared spaces.
• Perform routine cleaning tasks including vacuuming, mopping, dusting, sanitizing, polishing, and disinfecting surfaces.
• Clean andmaintainrestrooms, including fixtures, mirrors, floors, counters, and replenishing supplies.
• Maintain cleanliness and presentation ofamenity areasincluding pools, patios, recreation areas, and resident gathering spaces.
• Remove trash and recycling from designated areas and ensure proper disposal procedures are followed.
• Maintain cleaning supply inventory and notify management when supplies require replenishment.
• Follow established cleaning schedules andmaintainconsistent service standards.
• Perform detailed cleaning assignments, including deep cleaning of assigned areas as scheduled.
• Assistwith preparing community areas for resident events, meetings, and activities.
• Report maintenance issues, safety hazards, damaged equipment, leaks, or facility concerns to management.
• Maintain cleaning equipment and ensure tools are used properly and safely.
• Follow all safety procedures, chemical handling guidelines, and company policies.
• Assist onsite management and maintenance teams with general facility support as needed.

• Maintain a professional and courteous relationship with residents, guests, vendors, and coworkers.
• Maintain confidentiality and professionalism while working within residential communities.
• Performadditionalduties as assigned by the Maintenance Manager or Community Association Manager.

Qualifications

• High school diploma or equivalent preferred.
• Previoushousekeeping, janitorial, hospitality, facilities, or cleaning experience preferred.
• Experience working in condominium, homeowners' association, hotel, resort, healthcare, or commercialenvironmentspreferred.
• Knowledge of proper cleaning procedures, sanitation standards, and safe chemical handling practices.
• Ability tooperatestandard cleaning equipment safely and effectively.
• Strong attention to detail and commitment tomaintaininghigh cleanliness standards.
• Ability to follow schedules, procedures, and written instructions.
• Ability to work independently and complete assigned tasks efficiently.
• Strong customer service skills and professional demeanor.
• Ability to communicate effectively with residents, vendors, and management personnel.
• Ability tomaintaina safe and organized work environment.
• Valid driver's license and reliable transportation preferred.

Key Skills

• Housekeeping Operations
• Cleaning & Sanitation Standards
• Common Area Maintenance

• Amenity Area Care
• Attention to Detail
• Quality Control
• Safety Awareness
• Supply Management
• Equipment Operation
• Resident Service
• Organization & Time Management
• Reliability & Accountability
• Team Collaboration
• Professionalism
• Problem Identification & Reporting
• Facility Support

Work Requirements

• Ability to stand, walk, bend, kneel, reach, and perform physical cleaning activities for extended periods.
• Ability to work indoors and outdoors in various weather conditions.
• Ability towalk oncommunity grounds and inspect assigned areas.
• Ability to lift, carry, and move cleaning supplies, equipment, and materials up to 50 lbs.
• Ability to work with cleaning chemicals and follow proper safety procedures.
• Ability towork onflexible schedules, including weekends, holidays, and occasional evenings asrequired.

• Ability to respond to cleaning requests and community operational needs as assigned.
• Valid driver's license and reliable transportation preferred.