What are the responsibilities and job description for the Legal Assistant/Front Desk (Bilingual) position at Espinoza Law Firm?
Job Overview
As a Legal Assistant/Front Desk, you will play a crucial role in supporting legal professionals and ensuring the smooth operation of the law office. This position requires a blend of administrative skills and legal knowledge to assist in various legal tasks.
Responsibilities
- Answer incoming calls, screen inquiries, and route them to the right attorney or legal assistant
- Schedule new client intakes and consultations, and manage attorney calendars
- Greet walk-in clients and visitors in a friendly, professional way
- Gather basic intake information from prospective clients and enter it into our case management system
- Communicate with existing clients by phone, text, and email about appointments, document requests, and general case updates
- Collect client payments, process them, record them accurately, and issue receipts
- Explain payment plans and follow up on outstanding balances
- Keep client files and front office records organized and confidential
- Handle general administrative tasks such as answering emails, scanning documents, and keeping the front office organized
Skills
- Fluent in both Spanish and English, spoken and written (required)
- Strong organizational skills and the ability to juggle phones, walk-ins, and scheduling at the same time
- Excellent customer service skills, with patience and empathy for clients in stressful situations
- Clear, professional communication over the phone and in writing
- Comfortable handling payments and basic record-keeping accurately
- Familiar with scheduling software, case management systems, and Microsoft Office or Google Workspace
- Prior front desk, receptionist, or law office experience is a plus. Familiarity with immigration or criminal cases is a bonus but not required
Job Type: Full-time
Pay: $19.00 - $20.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Free parking
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $19 - $20